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Healthcare Careers in Massachusetts

MHA continues to work with the hospital and healthcare community to develop the state's healthcare workforce.  In addition to the many initiatives and grants provided through MHA and our partners, we strive to educate and facilitate employment for individuals pursuing healthcare careers. Please visit MAHospitalCareers.com, which matches healthcare professionals with Massachusetts hospitals.

 

Manager - Clinical Health Data Analysis and Research

The Massachusetts Health & Hospital Association (MHA) is a voluntary, not-for-profit organization comprised of hospitals and health systems, related organizations, and other members with a common interest in promoting the good health of the people of the Commonwealth. Through leadership in public advocacy, education, and information, MHA represents and advocates for the collective interests of its members and supports their efforts to provide high quality, cost effective and accessible care.

Massachusetts Health & Hospital Association is seeking a full time Manager, Clinical Health Data Analysis and Research in its Health Care Finance and Managed Care Department. The Manager, Clinical Health Data Analysis and Research will develop comprehensive analysis of current and developing issues and trends in clinical performance measurement, health care quality and patient safety issues.

The successful candidate will support MHA’s legislative and regulatory advocacy efforts in this area, including monitoring developments; conducting independent and directed research; analyzing proposed regulations; preparing regulatory briefing, member communications and testimony.  This position will engage with members, stakeholders and regulators as required.

This position will be overseen by the Sr. Director of Health Care Finance and Research, and will support MHA’s Advocacy Team.

Job Responsibilities:

  • Analyzing and providing guidance to members on a range of clinical performance measurement and quality and safety issues in collaboration with members of the healthcare finance, government affairs and clinical staff.
  • Gathering and analyzing data and establishing and maintaining databases, including synthesizing qualitative and quantitative information and identifying trends to produce written reports and presentations for association staff and members.
  • Monitoring federal and state legislative and regulatory changes impacting clinical performance measurement and quality and safety issues, including quality based payment reform initiatives such as value based purchasing.
  • Supporting the advocacy team in drafting regulations, legislation, etc. to help advance MHA’s advocacy agenda.
  • Developing written materials, presentations to members, other stakeholders and regulators/legislators, and contributing to coalition building efforts of MHA members, advocacy groups and others in the community with limited direction.
  • Functioning as a coach to less experienced team members, as well as championing excellence, customer service and collaborative team behavior.
  • Supporting MHA mission and staff through team building activities, community involvement and wellness.
  • Maintaining excellence in customer relations both internal and external.

Knowledge, Skills and Abilities

  • Successful candidate must have undergraduate degree from a 4 year college or university. 
  •  Candidate must have 3-5 years’ experience in clinical performance measurement, health care quality and patient safety issues.  Knowledge of related health care trends, new developments and terminology desired.
  • A Master’s degree from an accredited United States masters prepared program, including a focus on health policy preferred.
  • Excellent analytical skills, research capability and comfort working with databases.
  • Ability to work independently and excellent communication skills both written and oral.
  • Knowledge of personal computer applications such as Excel, Word, Access, PowerPoint essential.

Massachusetts Health & Hospital Association (MHA) offers competitive compensation and a generous benefit package that includes 401(k) with an employer match, tuition reimbursement, medical/dental benefits, vacation and paid holidays.  We pride ourselves on our commitment to the ongoing professional development, health and well-being of our staff.

If interested in the Manager, Clinical Health Data and Analysis Research role, please forward resume to Rosemary DeJoy (rdejoy@mhalink.org).

 

Database/Application Specialist

Massachusetts Health and Hospital Association (MHA), located in Burlington, MA, is a not-for-profit organization devoted to the advocacy, education and communication of high quality, cost effective and accessible healthcare on behalf of the hospitals and healthcare systems of the Commonwealth. 

MHA is currently searching for a Database/Application Specialist to join our team of dedicated professionals. 

The position will serve as the lead database/application specialist with responsibilities ranging from management, administration and auditing of integrated CRM / EMS applications (customer relations management / engagement management system) to management and administration of the website CMS (content management system) as well as various services throughout the organizations such as database quality assurance, segmentation, data mining/reporting,  online communities, publications, membership, security and communication technologies. The successful candidate will act as a liaison between departments and business units as necessary to ensure a cohesive approach in all relevant efforts.  The core areas of focus for this position are as follows:

  • CRM / EMS application management
    • Manage, maintain and administer the application end-user side of the company CRM / EMS environment to ensure proper upkeep, versioning, root cause analysis and functionality of the application and associated integrations and third party applications.
  • Website CMS administration
  • Serve as the CMS administrator to provide guidance, vendor interface and escalation point for troubleshooting.  Will work with the website manager and other departments to ensure fluid integration, proper security structures with data architecture, communities, training and access controls.
  • Database management 
    • Management of the membership database, security architecture, member privileges and relationships.  Review, analyze, maintain and modify data and systems as necessary to maintain the company’s CRM and associated databases with accurate and up to date data for the database to include coordination and oversight of record maintenance efforts.  
  • Report writing
    • Responsible for compiling detailed reports and developing routines for extracting requested data for various efforts surrounding the use of the database/data to include membership breakouts, communication efforts, financial reports, activity reports, etc
  • Technical training and documentation
    • Train employees in the use of the CRM environment to ensure proper use, accurate record maintenance and adherence to policies and security procedures.

Required:

  • Bachelor’s degree in a technology related field or equivalent experience
  • Minimum of 4 years’ experience in database analysis and/or management to include database record management/upkeep, report creation, and application management
  • Ability to multi-task various projects with deliverables to various entities
  • Experience with Microsoft SQL Server and SQL programming language, joins, views, stored procedures, SQL Server Integration Services, SSRS, and Crystal Reports for generating reports
  • Proficiency in MS Access and MS Excel
  • Experience with database design and development with an understanding of relational databases and techniques for normalization
  • Attention to detail with a high level of integrity relative to handling sensitive and confidential information
  • Strong analytical skills - ability to break down problems into simpler components with a demonstrated ability to analyze and  interpret data
  • Strong time management skills– the ideal candidate will be able to identify priorities, set goals, and complete tasks in a timely manner
  • Must be able to comfortably perform training for job related technologies for all staff as needed
  • Knowledge of financial systems and application integration preferred
  • Function independently and in a team environment
  • Able to communicate effectively to both technical staff as well as the technically unskilled
  • Strong written and verbal communication skills

Massachusetts Health and Hospital Association (MHA) offers competitive compensation and a generous benefit package that includes 401(k) with an employer match, tuition reimbursement, medical/dental benefits, vacation and paid holidays.  We pride ourselves on our commitment to the ongoing professional development, health and well-being of our staff.

If interested in the Database/Application Specialist role, please forward resume to Rosemary DeJoy (rdejoy@mhalink.org).

MHA is an equal opportunity employer.

Must be authorized to work in the U.S.

Rosemary DeJoy                                                              
Human Resources Manager
Massachusetts Health & Hospital Association
500 District Avenue,  
Burlington, MA 01803-5096 
Phone: (781) 262-6094
Fax:       (781) 262-6194

PatientCareLink:  www.patientcarelink.org

*Please note our Tobacco-Free Campus And Employment Policy before you apply.