The latest information on COVID-19, a novel coronavirus.



The latest information on COVID-19, a novel coronavirus.


All Massachusetts hospitals have established policies for containing and treating contagious diseases and for dealing with patient surges if the need arises. Hospitals are dedicated to ensuring safe patient care and providing the men and women who treat patients the safest possible environments to conduct their work. MHA and its membership have been in regular contact with the Massachusetts Department of Public Health and national health organizations to ensure that the commonwealth is well-prepared to meet the challenges presented by the COVID-19 novel coronavirus. 

The Most Current Information

These state, federal, and global entities are continually updating their resources to provide the most current information on COVID-19.


The well-respected medical journal, The Lancet, has created a coronavirus research center that brings together content from across The Lancet’s many journals (for example, The Lancet Global Health, The Lancet Infectious Diseases, and The Lancet Respiratory Medicine) as it is published. The content on the website is free.

This 5-page list from the federal government details many links to federal agencies and their specific guidance related to COVID-19. It's a valuable resource. 



Frequently Asked Questions About COVID-19

What is it? How does it spread? How do I protect myself? What about my pet and the novel coronavirus?  Check here for answers to these and other common questions.

Federal Waivers

In certain circumstances, the Secretary of the Department of Health and Human Services using section 1135 of the Social Security Act can temporarily modify or waive certain Medicare, Medicaid, CHIP, or HIPAA requirements, called 1135 waivers. Click here to view a list of waivers relating to the COVID-19 pandemic.

State Executive Orders 

The Baker Administration under the emergency order issued on March 10 has used its authority to grant a series of emergency orders and guidance documents to ease restrictions on providers responding to the pandemic. Click here for a list of these orders


MHA’s Strategic Partner, Symmetry Workforce Solutions, is offering MHA members free access to a rapid response option for your supplemental staffing needs via their parent company, Aya Healthcare. Aya is proactively qualifying a workforce of nurses, respiratory therapists, and other staff that may be needed to respond rapidly to the situation. To date, more than 20 state hospital associations are participating and Aya has engaged more than 500,000 clinicians regarding interest and opportunities to serve across the U.S. For information, contact Diane Adams, RN, at or (609) 240-5006; Guy Evans, at or (732) 245-0212; or MHA’s Jim Vahey at

 Caring for the Caregiver: COVID-19 Resources 

MHA has assembled resources to support caregiver wellbeing during this challenging time. The list at the link here includes timely webinars, articles, toolkits and more with information on stress management, self-care, and caregiver support.

Provider Toolkits

This section contains operational resources for hospitals that are updating their airborne isolation plans, personal protective equipment inventory, among other best practices to employ during widespread contagion events. The resources are from around the U.S.

Massachusetts General Hospital’s Center for Disaster Medicine has created this 32-page SARS-CoV-2 (COVID-19) Toolkit (updated Feb. 28, 2020), which is a compilation of resources to support an organization’s planning for high consequence infectious diseases (HCIDs) requiring airborne isolation + contact isolation + eye protection for healthcare workers and other staff who encounter the patient.

The Massachusetts Region 1 Regional Disaster Health Response System (MA/Region 1 RDHRS) aims to provide access to tools and resources to assist preparedness professionals in planning for emergencies. The resources listed on this page are intended for use by hospitals, public health departments and other health professionals responding to COVID-19.

Brigham and Women's Hospital COVID-19 ProtocolsThis document and any policies described were prepared on the dates listed under each chapter heading by and for Partners HealthCare medical professionals (a.k.a. clinicians, care givers) and employees and is being made available publicly for informational purposes only, in the context of a public health emergency related to COVID-19 (a.k.a. the coronavirus) and in connection with the state of emergency declared by the Governor of the Commonwealth of Massachusetts and the President of the United States.
This CDC Coronavirus Disease 2019 (COVID-19) Hospital Preparedness Assessment Tool will help hospitals prevent the spread of respiratory diseases including COVID-19 within the facility and help to promptly identify and isolate patients with possible COVID-19 and inform the correct facility staff and public health authorities. 

This CDC Interim EMS Guidance applies to all first responders, including law enforcement, fire services, emergency medical services, and emergency management officials, who anticipate close contact with persons with confirmed or possible COVID-19 in the course of their work.

The Occupation Safety and Health Administration (OSHA) has control and prevention guidance for specific worker groups and their employers, including the healthcare workforce.

The COVID-19 situation can be extremely anxiety provoking for anyone, but especially for those in early recovery.  This might be exacerbated by people unable to attend their normal support group meetings or other recovery supports. The Grayken Center for Addiction at Boston Medical Center is sharing a short list of resources that may be helpful for behavioral health patients or other people in recovery. 

The Association for Professionals in Infection Control and Epidemiology (APIC) has guidance on:
Do’s and Don’ts Relating to Wearing Personal Protective Equipment
Infection Prevention for Alternate Care Sites – Guidance for when hospitals and healthcare agencies cannot absorb patient flux and when alternate care sites may need to be established to meet medical care needs and permit existing healthcare systems to continue operations.

Click here for more resources 

Ongoing Resources and Best Practices

Check back here frequently for regular updates from health agencies, as well as notable news alerts and stories of interest.

APRIL 30, 2020 – EMTALA FAQs. CMS has issued updated Frequently Asked Questions (FAQs) clarifying requirements and considerations for hospitals and other providers related to the Emergency Medical Treatment and Labor Act (EMTALA) during the COVID-19 pandemic. The FAQs address questions around patient presentation to the emergency department, EMTALA applicability across facility types, qualified medical professionals, medical screening exams, patient transfer and stabilization, telehealth, and other topics.

APRIL 28, 2020 – BUREAU OF SUBSTANCE ADDICTION SERVICES ISSUES SCREENING GUIDELINES. DPH’s Bureau of Substance Addiction Services (BSAS) issued a memo that provides guidance to all of its licensed/contracted programs on screening patients for COVID-19. The guidance offers recommendations on pre-screening, admissions, transfers from other facilities, isolation guidelines, and cleaning protocols.

APRIL 27, 2020 – HHS LAUNCHES COVID-19 UNINSURED PROGRAM PORTAL. Today, the U.S. Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA), launched a new COVID-19 Uninsured Program Portal, allowing healthcare providers who have conducted COVID-19 testing or provided treatment for uninsured COVID-19 individuals on or after February 4, 2020, to request claims for reimbursement. 

APRIL 24, 2020 – BOSTON HOPE EXPANDS MISSION. Boston Hope Medical Center – the field hospital at the Boston Convention and Exhibition Center – has expanded its mission to care for appropriate patients in Skilled Nursing Facilities (SNFs), Emergency Departments, and from the outpatient setting. At this point, Boston Hope is not accepting Nursing Home Residents. This document further explains SNF criteria as well as admission standards for patients from ED and outpatient settings

APRIL 23, 2020 – U.S. HHS LAUNCHES TELEHEALTH WEBSITE. Yesterday, HHS launched a telehealth website intended to be a one-stop shop for patients and providers seeking information about telehealth. In particular, it contains information about preparing patients for telehealth, telehealth workflows, billing and reimbursement, and a comprehensive telemedicine services provider directory.

APRIL 21, 2020 – TRANSPORTING COVID-19 PATIENTS. A MassHealth Transportation Bulletin explains that wheelchair van and non-emergency ambulance transportation is appropriate for medically necessary transportation for MassHealth members who are persons under investigation or known to have COVID-19. 

APRIL 21, 2020 – REVISED CRISIS STANDARDS OF CARE. Yesterday the state released the new version of the Crisis Standards of Care – the document that hospitals can use to help them decide how to allocate resources (such as ventilators) in the dire event that there is not enough equipment to meet the demands from a patient surge.

APRIL 20, 2020 – DMH LIMITS VISITATION. The Department of Mental Health (DMH) has imposed new restrictions on who may enter DMH facilities, prohibiting nearly everyone other than direct clinical staff, DMH personnel, administration, vendors, and core services. Attorneys and Independent Medical Examiners (IME) associated with inpatients who are in criminal, civil commitment, or substituted judgement proceedings must conduct their business by telephone or video conferencing except under extenuating circumstances


Because hospitals are having trouble fulfilling orders in the drug supply chain due to the pandemic, the FDA announced today that is does not intend to take action against an outsourcing facility for compounding a drug product that is essentially a copy of an approved drug, for using a bulk drug substance that is not on FDA’s 503B Bulks List, or for not meeting Current Good Manufacturing Practice requirements with regard to product stability testing and the establishment of an expiration date, only when a series of circumstances are met. This document explains the new regulation and the requirements to meet it.

APRIL 16, 2020 – EMS CHANGES VENTILATOR PROTOCOL.  The state’s Office of Emergency Medical Services has released this document that changes the Statewide Treatment Protocol to the inter-facility transfer (IFT) ventilation protocol, allowing for use of bag-valve-mask ventilation for transport of a ventilator dependent patient, if a transport ventilator is not available due to the COVID-19 emergency. Also the 20-minute transition and observation requirement (to wait for stability on the transport vent) for stable patients has been removed for the duration of the emergency. 

Click here for
more resources as well as guidance documents that have been superseded by more recent directives.

Command Center Situation Update

Representing hospitals and healthcare interests on Beacon Hill and Capitol Hill.



We’ve made our website even easier to use, no matter how you like to search for information. Just log in and search the MHA site by key word, committee, regulatory agency, or via our newest option, Issues A to Z.

Happenings on Beacon Hill

Massachusetts is recognized as a national leader in healthcare, whether in its delivery or in the efforts to reform how can be provided more efficiently and cost-effectively. The Massachusetts Health & Hospital Association represents healthcare providers by working with legislators and regulators to make sure their voices are heard in the ongoing day-to-day business of providing high quality, lower-cost care.

Happenings on Capitol Hill

The Massachusetts congressional delegation works tirelessly to ensure Washington decision-makers on Capitol Hill and in federal agencies hear the needs and concerns of the Commonwealth’s healthcare providers. The Massachusetts Health & Hospital Association works closely with our delegation by sharing strategic information and perspective on the healthcare environment.
News and perspective on issues affecting hospitals and healthcare.

News & Media

There’s always a lot going on in healthcare, so stay up to date with MHA’s help. Find our latest updates, or get the information delivered to your inbox via RSS feed. MHA members and subscribers can also sign in for access to our Monday Report newsletter and daily compilations of healthcare news. For media requests, contact Catherine Bromberg, (781) 262-6027, and for all other requests call (781) 262-6031 or email Communications .

MHA Publications

Learning opportunities to understand and address emerging healthcare issues.



The Massachusetts Health & Hospital Association offers healthcare leaders and professionals cost effective learning opportunities to understand and address emerging issues, learn and share best practices, and comply with legal and regulatory requirements.

Directions Conference Center COVID-19 Webinars

MHA Education Sponsors:

Upcoming Educational Programs

Data pager
Data pager
 Page 1 of 2, items 1 to 3 of 6.
show all 6
Data pager
Data pager
 Page 1 of 2, items 1 to 3 of 6.
show all 6
Friday, June 05, 2020
MHA Conference Center, Burlington, MA
Friday, June 19, 2020
MHA Conference Center, Burlington, MA

All Issues

Find the latest information from MHA on important state and federal healthcare issues sorted and compiled by topic. Click here for an alphabetical listing of the issues, and click through to get relevant content from multiple sources (testimony, MHA publications, etc.) to stay informed. 

- A -
- B -
- C -
- D -
- E -
- F -
- G -
- H -
- I -
- L -
- M -
- P -
- Q -
- R -
- S -
- T -
- W -
- Z -


We’ve made our website even easier to use, no matter how you like to search for information. Just log in and search MHA's site by key word, committee, regulatory agency, or via our newest option, Issues A to Z.

News See All
March 6, 2020
Six Mass. hospital leaders speak out in new MHA 'Voices in Healthcare' video
March 6, 2020
Massachusetts Hospitals’ FY2019 Staffing Actuals/Variance Reports, Posted on PatientCareLink Website
February 25, 2020
CHIA and MHA Announce Report from Statewide Workgroup on Social Risk Factors and Readmissions

MHA Education Sponsors:


Other MHA Partner Websites