Karen Curley, MSW, MPH
Director, Learning & Organizational Development, Dana-Farber Cancer Institute
Karen Curley, MSW, MPH
Healthcare organizations are facing major challenges with changes in payment systems and increased emphasis on quality, patient safety, and patient/employee experience/satisfaction. Faced with these challenges, organizations are launching major performance improvement projects including (a) revenue cycle improvements (billing and collections) (b) implementation of electronic medical records and information systems (c) supply chain cost reductions (d) operations improvement including patient flow and resource utilization (e) quality and patient safety improvements and (f) patient/employee experience/satisfaction improvements.
This session provides participants with an overview of project management and an opportunity to practice some of the skills needed to successfully manage a project. In addition, participants will explore project management through the lens of audiences affected by their work and learn how to engage and sustain the involvement and participation from project sponsors and key stakeholders. Experiential activities allow the time to practice both the skills and the language of project management.
Director, Learning & Organization Development, Dana-Farber Cancer Institute
More about Karen:
Karen Curley, MSW, MPH, is the Director, Learning & Organization Development at the Dana-Farber Cancer Institute where she leads a team specializing in helping individuals, teams, and the organization reach its maximum potential. She has spent the last 25 years integrating a systems perspective into building sustainable solutions that address business challenges and achieves desired results.
Karen began her career in the non-profit ranks, working to improve the lives of homebound elders as a Case Manager Supervisor and then as the Director of Training at Boston Senior Home Care. Her professional journey took her into the field of work/life balance where she spent five years at Work/Family Directions, restructuring referral networks, leading cross-functional teams, and working to define dependent care strategies for clients in the American Business Collaboration. This work led to a passion for helping organizations achieve and sustain excellence and brought Karen into academic medical centers where she spent the next 15 years designing, developing and implementing leadership development solutions and strategy, first at The University of Colorado Hospital (now UC Health), then at UMass Memorial Healthcare, and now at the Dana-Farber Cancer Institute.
Her expertise in project management, process improvement, and organizational effectiveness has made Karen a sought after speaker and executive coach within the healthcare, legal, and retail business sectors. Karen teaches executive audiences at the Harvard T.H Chan School of Public Health and the Yale University School of Management.
She holds a B.A. in Psychology from Washington University in St. Louis and both a MSW and a MPH from Boston University.
Written cancellations received by September 8, 2020 will be charged a $50 administrative fee. If payment has been received, your registration fee will be refunded minus the $50. Cancellations received after September 8, 2020 will still be charged the full registration fee and if payment has been received, no refunds will be given. To avoid this penalty, you may send a substitute to the program.