Optimizing Hospital Patient Flow & Throughput in the COVID-19 Era

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Tuesday, July 14 & Wednesday, July 15, 2020
3   -  5 p.m. EDT
Virtual Webcast

$129 MHA Member Rate
$180 Non-Member Rate

Hospital-wide patient flow has always been essential in achieving value-based health and delivering safe, high-quality care. When COVID-19 hit the healthcare systems, massive change happened on the fly, but safety could not be compromised. Join us for this program looking at how hospitals are innovating and managing throughput in new ways in the COVID era. We’ll look at patient flow from all aspects of the hospital’s operations, featuring leaders doing great work and showing the various innovations that can make all the difference in throughput from admissions to discharge. This program is geared toward clinicians, process improvement staff, or leaders seeking ideas for improving patient flow in a most challenging environment.

July 14:
3:00 p.m.
Managing Patient Access to the Hospital in the Post-COVID Era

Mary Jo Pedulla, MScM, BSN, R.N., NE-BC, Director of Patient Care Services and Chief Nurse Executive, Shriners Hospitals for Children

3:30 p.m.
Operating Room Throughput & Efficiencies Post-COVID-19
Fred Millham MD, MBA, FACS Chief of Surgery, South Shore Hospital

4 p.m.
Managing Patients with Complex Needs Post-COVID-19
Bonnie Geld, MSW, President & CEO, The Center for Case Management

4:30 p.m. 
ED Psych Boarding and Massachusetts’ Expedited Psychiatric Inpatient Admissions (EPIA) Policy 
Kathy Sanders, MD, Deputy Commissioner, Professional & Clinical Services, Department of Mental Health, Commonwealth of Massachusetts 

July 15:
3:00 p.m.
Dashboards and Analytics: Lessons from the Front Lines of COVID-19
Nora Lissy, RN, BSN, MBA, Director of Healthcare Information & George Dealy, CPHIMS CFCHE, Vice President, Healthcare Solutions, Dimensional Insight

3:30 p.m.
Innovative Bed/Capacity Strategies: Working Effectively as a Team in Healthcare’s New Normal
Chi Huang, MD, SFHM, FACP, Executive Medical Director of General Medicine and Hospital Medicine Shared Services, Wake Forest Baptist Health System & Associate Professor of Internal Medicine, Wake Forest Medical School

4:00 p.m.
Closing Thoughts on Managing People & Change: What Can We Learn from the Pandemic 
Tammy B. Retalic, MS, R.N., CNO & V.P., Patient Care Services, Hebrew SeniorLife

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