Skills and Best Practices for Administrative Excellence in Healthcare

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Four-part webinar series
October 6, October 20, November 3, November 17
8:00 a.m.- 9:00 a.m. ET

Member rate: $150 for 4-part series or $49/webinar
Non-member rate:
$350 for 4-part series or $99/webinar

15% group discount available for teams of 3 or more!


Skills and Best Practices for Administrative Excellence in Healthcare

Administrative professionals often serve as the backbone of the fast-paced, ever-changing healthcare environment. In this four-part webinar series, you’ll be introduced to a fresh approach to leading and managing your workday. The series will include sessions on emotional intelligence, leading effective virtual meetings, skills for strong communication, and goal-setting.  You will be provided with skills to help you improve attention, clarity and trusted connection, while diminishing procrastination, distraction and inevitable conflict. Each session will be highly interactive and will include opportunities to network and learn from your colleagues. Register today and don’t miss out on your opportunity to polish and sharpen your administrative professional skills!

Webinar Series Outline

Webinar 1: Wednesday, October 6, 8-9 a.m. ET
Emotional Intelligence : Why It Can Matter for Administrative Professionals!
Faculty: Joan Vitello, PhD, RN, NEA-BC, FAHA, FAAN, Dean of the Graduate School of Nursing, UMass Chan Medical School

Webinar 2: Wednesday, October 20, 8-9 a.m. ET
Everything you Need to Know About Leading Impactful Virtual Meetings
Faculty: Lindsay Goldfarb, MPH, Healthcare Education Program Manager, Massachusetts Health & Hospital Association

Webinar 3: Wednesday, November 3, 8-9 a.m. ET
Tips and Tricks for Effective Communication
Faculty Information Coming Soon!

Webinar 4: Wednesday, November 17, 8-9 a.m. ET
Goal Setting for Personal and Professional Achievement
Faculty: Kim Hodous, President, Kim Hodous Speaks, LLC


Written cancellations received by September 30, 2021 will be charged a $25 administrative fee. If payment has been received, your registration fee will be refunded minus the $25. Cancellations received after September 30, 2021 will still be charged the full registration fee and if payment has been received, no refunds will be given. To avoid this penalty, you may send a substitute to the program.

FAX 781-262-6136

MAIL -  Check Payable to MHA
MHA Education Department
500 District Ave.
Burlington, MA 01803-5096