As the public health emergency was winding down in the Spring of 2023, Signature Healthcare was ramping up its efforts to deliver virtual care effectively and efficiently to patients using a “People, Process, and Technology Framework.” As a result, formerly reluctant providers soon became vocal champions of using the organization’s virtual visit platform and were excited to spread the message to peers. But that enthusiasm was short-lived! Find out how Signature engaged physician leadership to help remove barriers and redefined its virtual care strategy in order to move the program forward.