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DTSTART;TZID=America/New_York:20251009T083000
DTEND;TZID=America/New_York:20251009T123000
DTSTAMP:20260419T155251
CREATED:20250815T162404Z
LAST-MODIFIED:20251002T215330Z
UID:10000384-1759998600-1760013000@www.mhalink.org
SUMMARY:MHA Communications Summit
DESCRIPTION:$149  Per Person$129  Groups of 3+ \n\n\n\n\n\n\n\nRegister Here\n\n\n\nEVENT CONTACT\n\n\n\n\n\n\nREGISTERFAX 781-262-6136 \n\n\n\nMAIL –  Check Payable to MHAMHA Education Department500 District Ave.Burlington\, MA 01803-5096 \n\n\n\n\n\nIf you are experiencing any difficulties with the site or registration\, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence\, please include the registrant’s name\, title\, organization\, and email for confirmation. \n\n\n\nJust as the world of healthcare is evolving rapidly\, so too is the nature of communications. MHA’s Communications Summit is your opportunity to join hospital and health system communications leaders as they address shared challenges\, explore the latest trends\, and set new priorities. Together\, we’ll explore ways to tell the healthcare story and raise the profile of the commonwealth’s most critical sector. Don’t miss this chance to be part of the conversation and connect with peers from across the state! \n\n\n\n\nSessions: \n\n\n\n8:30- 9:05 a.m. | Breakfast and welcome \n\n\n\n\nSam Melnick\, Chief Communications Officer\, Massachusetts Health & Hospital Association\n\n\n\n\n9:05-9:50 a.m. | Press Time: A roundtable of local journalists \n\n\n\n\nIsabel Hart\, Reporter\, Boston Business Journal\n\n\n\nKatie Lannan\, State House Reporter\, GBH\n\n\n\nMalcolm Johnson\, Reporter\, NBC10 Boston and NECN\n\n\n\nJason Laughlin\, Reporter\, The Boston Globe\n\n\n\nModerator: Rich Copp\, Executive Vice President\, Issues Management Group\n\n\n\n\n9:50-10:00 a.m. | BREAK \n\n\n\n\n10:00-10:45 a.m. | Keynote | Parallel Tracks: What Healthcare Can Learn from Transit Communications \n\n\n\n\n\nGabrielle Mondestin\, Chief Communications Officer\, MBTA \n\n\n\n\n10:45-11:30 a.m. | Leadership Panel: \n\n\n\nLocal hospital communication VPs talk about their career journeys\, the evolution of healthcare comms\, current areas of focus\, and what they expect for the future \n\n\n\n\nJacqueline Clancy\, Vice President of Strategic Marketing and Chief Marketing Officer\, Emerson Health\n\n\n\nLori Howley\, Marketing and Communications Director\, Merrimack Health\n\n\n\nDrew Landmeier\, Senior Vice President\, Chief Marketing and Communications Officer\, Tufts Medicine\n\n\n\nJennifer Street\, Senior Vice President of Enterprise Communications\, Mass General Brigham\n\n\n\nJennifer Vrabel\, Executive Director of Advancement\, Berkshire Health Systems\n\n\n\nModerator: John Looney\, MSM\, Vice President\, Marketing and Communications\, UMass Memorial Health\n\n\n\n\n11:30-12:30 a.m. | BREAK \n\n\n\n11:45am-12:30 p.m. | Tabletop Brainstorm: \n\n\n\nTelling the Healthcare Story \n\n\n\n\n\n\n\n\nView Event \n\n\n\nCancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty\, you may send someone in your place by forwarding their full name\, title and email address to the Director of Healthcare Education\, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.
URL:https://www.mhalink.org/event/mha-communications-summit/
LOCATION:MHA Conference Center\, 500 District Ave\, Burlington\, Massachusetts\, 01803\, United States
CATEGORIES:MHA Conferences
ATTACH;FMTTYPE=image/jpeg:https://www.mhalink.org/wp-content/uploads/2025/08/Comms-Summit-2025-3.jpg
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DTSTART;TZID=America/New_York:20251022T090000
DTEND;TZID=America/New_York:20251022T153000
DTSTAMP:20260419T155251
CREATED:20250414T175607Z
LAST-MODIFIED:20251023T154556Z
UID:10000360-1761123600-1761147000@www.mhalink.org
SUMMARY:The Healthcare Well-being Summit: Investment\, Implementation\, and Transformation 
DESCRIPTION:This event has concluded. \n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n$219/PP Individual Member \n\n\n\n\n\n\n\n\nRegistration Closed\n\n\n\nEVENT CONTACT\n\n\n\n\n\n\nREGISTERFAX 781-262-6136 \n\n\n\nMAIL –  Check Payable to MHAMHA Education Department500 District Ave.Burlington\, MA 01803-5096 \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nProgram Description:   \n\n\n\nThe Healthcare Well-Being Summit is a one-day program designed to equip healthcare leaders with the tools and strategies to address burnout\, foster resilience\, and cultivate a culture of well-being within their organizations. Through a blend of presentation formats and distinct tracks\, tailored to different groups and initiatives\, participants will gain actionable insights from experts\, engage in interactive discussions\, and develop personalized plans to create a healthier and more sustainable healthcare workforce.  \n\n\n\n\nAGENDA \n\n\n\n9:00 – 9:10 a.m.: Welcome! MMS and MHA Leadership\n\n\n\n\nSteven Defossez\, MD\, Vice President\, Clinical Integration\, Massachusetts Health & Hospital Association\n\n\n\nMaureen Daniels\, Director\, Wellness & Community Health\, Berkshire Health Systems\n\n\n\nOlivia Liao\, MD\, President\, Massachusetts Medical Society; Ophthalmologist\, Lexington Eye Associates; Founder & Co-Owner\, Surgisite Boston\n\n\n\n\n9:10 – 10:00 a.m.: Morning Keynote | Healthcare Professional Well-being:  The “How”\n\n\n\nThis presentation will feature practical approaches to help healthcare organizations support the well-being of their healthcare professionals \n\n\n\n\nChantal Brazeau\, MD\, Professor of Family Medicine and Psychiatry\, Assistant Dean for Faculty Vitality\, New Jersey Medical School; Assistant Dean for Faculty Vitality\, Robert Wood Johnson Medical School; Chief Wellness Officer\, Rutgers Health\n\n\n\n\n10:00 – 10:45 a.m.: Leveraging Survey Insights to Enhance Clinician Occupational Well-Being and Retention\n\n\n\nModerator: Steve Defossez\, MD\, Vice President\, MHA Clinical Integration\, Massachusetts Health & Hospital Association \n\n\n\nPanelists: \n\n\n\n\nWilliam Creevy\, MD\, President and CEO\, Boston University Medical Group; Associate Dean of Faculty Practice & Assistant Professor at Boston University Chobanian & Avedisian School of Medicine\n\n\n\nHeather Edwards\, MD\, Division Chief\, Head and Neck Surgical Oncology\, Boston Medical Center;  Associate Professor\, Boston University Chobanian & Avedisian School of Medicine\, Chair\, Gender Equity\, Office of Equity\, Vitality and Inclusion\n\n\n\nAlexis Gallardo Foreman\, DNP\, Assistant Professor\, Pulmonary\, Allergy\, Sleep and Critical Care Medicine\, Co-Director\, Tobacco Treatment Center at Boston Medical Center\, Co-Director\, Chronic Respiratory Failure Clinic at Boston Medical Center\, Boston University Chobanian & Avedisian School of Medicine\n\n\n\nMeghan Hassinger\, MBA\, Director of Project Management\, Office of Equity\, Vitality and Inclusion\, Boston University Medical Group\n\n\n\nCassandra Pierre\, MD\, Associate Hospital Epidemiologist\, Assistant Professor of Medicine\, Boston University Chobanian and Avedisian School of Medicine; Chair\, Diversity & Inclusion\, Office of Equity\, Vitality and Inclusion\n\n\n\n\nSession focus: Translating clinician survey data into actionable strategies that support occupational well-being. The discussion will explore how to interpret feedback\, implement initiatives that strengthen recruitment and retention\, and build the leadership commitment necessary to foster a culture where clinicians feel heard\, valued\, and supported. \n\n\n\n10:45 – 11 a.m.: BREAK\n\n\n\n11 a.m. – 12 p.m.: Engaging the Next Generation: Connecting Tradition with Change\n\n\n\nModerator: Kim Stevenson\, Director\, Workforce and Clinical Affairs\, Massachusetts Health & Hospital Association \n\n\n\nPanelists: \n\n\n\n\nSteven Ciesielski\, PsyD\, Assistant Dean for Student Success\, School of Nursing\, MGH Institute of Health Professions\n\n\n\nJennifer Jolivert\, MD\, Resident\, Brigham & Women’s Hospital; Member\, MMS Committee on Mental Health and Substance Use; Chair\, Social and Wellness Committee; DEI Committee Leader\, BWH Psychiatry Residency Program\n\n\n\nJames Lederer\, MD\, Chief Medical and Chief Quality Officer\, Berkshire Health Systems\n\n\n\nKaren Uttaro\, RN\, Senior Director\, Professional Practice\, Quality and Regulatory\, UMass Memorial Medical Center\n\n\n\n\nThis panel brings together voices from across the healthcare landscape to explore how we can meaningfully engage the next generation of professionals. As the field evolves\, we face the challenge—and opportunity—of honoring long-standing values while embracing innovation and change. Our discussion will focus on bridging generational perspectives\, fostering inclusive leadership\, and creating environments where tradition and transformation work hand in hand to shape the future of care. \n\n\n\n12:00 – 12:30 p.m.: LUNCH\n\n\n\n12:30 –1:20 p.m.: Breakout Session #1\n\n\n\nTrack 1: Retention Through Resiliency \n\n\n\n\nJim Helling\, International Center for Psychological Trauma & Resilience\n\n\n\nCynthia Peterson\, RN\, Nurse Scientist and Program Manager for Research & Evidence-Based Practice\, University of Vermont Health Network\n\n\n\nAshlee Brigham\, RN\, Interim Assistant Resource Nurse Manager\, University of Vermont Medical Center\n\n\n\nHeidi Pecott-Grimm\, RN\, Nurse Professional Development Practitioner\, University of Vermont Medical Group\n\n\n\n\nChanging Minds\, Changing Lives (CMCL) provides an empirically validated strategic solution to boost resilience\, restore morale and cultivate a culture of well-being in healthcare organizations. This experiential workshop will introduce participants to the strengths-based learning activities and the engaging group process that combine to buffer stress\, boost positivity and reinforce connectedness. We will review data supporting the efficacy of this engaging program and how CMCL revitalizes the sense of calling and purpose that animates healthcare workers. A team of frontline nurses who have pioneered implementation of CMCL in a large university hospital that anchors a regional healthcare system will share their experience with this transformational intervention. \n\n\n\nTrack 2: Professional Coaching \n\n\n\n\nAndrea Ruse\, Program Manager\, UMass Memorial Health\, Clinician Experience Office\n\n\n\nLynn Gerrits\, Caregiver Wellbeing Specialist\, UMass Memorial Health\n\n\n\nSylvia Perry\, DNP\, MGH APP Wellness Committee; MGH Avon Breast Center & Primary Care\n\n\n\n\nThis workshop is dedicated to exploring the role of professional coaching in healthcare—how it can empower individuals\, strengthen teams\, and drive meaningful organizational change. Through guided discussion and practical tools\, we’ll examine how coaching supports leadership development\, resilience\, and improved communication across clinical and administrative settings. \n\n\n\nTrack 3: Peer Support: Why and How \n\n\n\n\nStephen Pratt\, MD\, Beth Israel Deaconess Medical Center\n\n\n\nLinda Kenney\, Director\, Peer Support Programs\, Betsy Lehman Center for Patient Safety\n\n\n\n\nThis discussion focuses on the critical role of peer support in hospital settings—why it matters and how it can be effectively implemented. As healthcare professionals face increasing demands and emotional strain\, peer support offers a powerful way to foster connection\, resilience\, and well-being. We’ll explore proven models\, practical strategies\, and real-world examples that show how peer support can strengthen teams\, improve retention\, and create a culture of care within our hospitals. \n\n\n\n1:20 – 1:30 p.m.: BREAK\n\n\n\n1:30 – 2:20 p.m.: Breakout Session #2\n\n\n\nTrack 1: Retention Through Resiliency [repeat] \n\n\n\n\nJim Helling\, International Center for Psychological Trauma & Resilience\n\n\n\nCynthia Peterson\, RN\, Nurse Scientist and Program Manager for Research & Evidence-Based Practice\, University of Vermont Health Network\n\n\n\nAshlee Brigham\, RN\, Interim Assistant Resource Nurse Manager\, University of Vermont Medical Center\n\n\n\nHeidi Pecott-Grimm\, RN\, Nurse Professional Development Practitioner\, UVM Medical Group\n\n\n\n\nTrack 2: Professional Coaching [repeat] \n\n\n\n\nLynn Gerrits\, Caregiver Wellbeing Specialist\, UMass Memorial Health\n\n\n\nAndrea Ruse\, Program Manager\, UMass Memorial Health\, Clinician Experience Office\n\n\n\nSylvia Perry\, DNP\, Nurse Practitioner\, MGH APP Wellness Committee; MGH Avon Breast Center & Primary Care\n\n\n\n\nTrack 3: Using AI In Care Delivery \n\n\n\n\nRebecca Mishuris\, MD\, Chief Medical Information Officer & Vice President \, Mass General Brigham\n\n\n\nAmanda J. Centi\, Ph.D.\, Senior Manager\, Emerging Technologies\, Mass General Brigham\n\n\n\n\nThis workshop explores how artificial intelligence is transforming the healthcare landscape by streamlining operations\, enhancing decision-making\, and improving patient outcomes. We’ll dive into practical applications of AI—from automating routine tasks to optimizing workflows—and discuss how healthcare teams can leverage these tools to reduce burnout\, boost productivity\, and deliver more efficient care. Whether you’re in clinical practice\, administration\, or innovation\, this session offers actionable insights to help you harness AI for meaningful impact. \n\n\n\n2:30 – 2:45 p.m.: Key Insights and Actionable Take-Aways from Breakout Sessions\n\n\n\n2:45– 3:20 p.m.: Keynote: Where Do We Go From Here? A Call to Action! Challenging Healthcare Leaders and Decision Makers to Create a More Supportive and Sustainable Environment for Employee Well-Being\n\n\n\n\nKirsten Meisinger\, MD\, Center for Primary Care\, Harvard Medical School\n\n\n\n\n3:30 p.m.: Next Steps & Closing\n\n\n\n\nYael Miller\, Executive Director\, Practice Solutions and Strategic Planning\, Massachusetts Medical Society\n\n\n\nKim Stevenson\, Director\, Workforce and Clinical Affairs\, Massachusetts Health & Hospital Association\n\n\n\n\n\n\n\n\n\n\n\n\n\nCancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty\, you may send someone in your place by forwarding their full name\, title and email address to the Director of Healthcare Education\, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.
URL:https://www.mhalink.org/event/the-healthcare-well-being-summit-investment-implementation-and-transformation/
LOCATION:MHA Conference Center\, 500 District Ave\, Burlington\, Massachusetts\, 01803\, United States
CATEGORIES:MHA Conferences
ATTACH;FMTTYPE=image/png:https://www.mhalink.org/wp-content/uploads/2025/04/Well-being.png
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