Massachusetts Health & Hospital Association

MHA’s Annual Joint Commission 2025 Update
2025-02-25 10:00 - 13:30 (America/New_York)
This event has concluded.

VIRTUAL EVENT

$129 Per-Person$109 Group Rate 3+

Please Note: Those registering for this virtual event will receive the recording and any presenter shared resources after the presentation, so if you can’t join us on the day of the event. Be sure to register and review the material at your leisure.

Join us for MHA’s annual Joint Commission update conference!

Don’t miss the opportunity to gain valuable insights and updates from industry experts and peers, including hospitals that have undergone The Joint Commission survey process in the past year.

This program will cover:

Presentations from The Joint Commission

Progress updates regarding health equity and the 1115 Waiver

Presentations from colleagues that have undergone The Joint Commission survey process in the past year.

AGENDA

2025 Joint Commission Update

10 – 10:05 a.m.

Welcome and Opening Remarks

Kim Stevenson, Director, Workforce & Clinical Affairs, Massachusetts Health & Hospital Association

10:05 – 11:35 a.m.

Keynote Speakers: Updates from The Joint Commission

Elizabeth Mort, M.D., Vice President and Chief Medical Officer, The Joint Commission

Robert Campbell, Senior Director, Standards Interpretation, Accreditation Decision Management & Medication Safety, The Joint Commission

Mark A. Crafton, Executive Director, Strategic Alliances, The Joint Commission

11:35 a.m. – 12:05 p.m.

Journey to Achieve The Joint Commission Health Equity Certification

Anthony Alley, R.N., Senior Vice President, Clinical Operations, Chief Nursing Officer & Chief Quality Officer, Lawrence General Hospital & Holy Family Hospital

12:05 – 1:20 p.m.

Survey Readiness and Results: Experiences from the Field

Erin Donovan, Vice President, Quality & Regulatory Compliance, Tufts Medicine, Lowell General Hospital

Laura Sims, R.N., Senior Director of Quality and Risk, Athol Hospital, Heywood Healthcare

Jody Langlois, Director of Risk, Athol Hospital, Heywood Hospital

Sandra Montrond, R.N., Senior Director, Accreditation & Regulatory, Boston Medical Center

Jodi Larson, M.D., Chief Quality Officer & VP Quality & Safety, Boston Medical Center

1:20-1:30 p.m.

Closing Remarks

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

Determining Employee Retention Credit Eligibility for Healthcare Organizations: Facts and Misconceptions
2025-02-20 11:00 - 12:00
This event has concluded.

Healthcare organizations that were battered during the COVID-19 pandemic received some relief through the Employee Retention Credit (ERC), released under the CARES Act. But many organizations have yet to realize the full potential of the ERC.

This webinar will review how healthcare facilities can claim the Employee Retention Credit before the program ends in 2025. Attendees will discover the truth behind common misconceptions and gain a comprehensive understanding of eligibility requirements.

In this webinar attendees will see an “ERC 101” overview, clear up some misconceptions about the credit, and discuss what to look for in an ERC advisor.

MHA & Salary.com Workforce Webinar
2025-02-13 11:30 - 12:30
This event has concluded.

Please join MHA Strategic Business Partner, Salary.com, for a free informational webinar to discuss Massachusetts’s most pressing workforce needs, namely recruitment and retention of permanent employees.

Join us for discussion and presented solutions on the following topics:

Healthcare HR landscape and worker burnout

Recruitment and Retention concerns (wage compression)

Best practices for benchmarking jobs and the importance of hybrid market pricings

Compensation data sources and how to integrate into compensation strategy

Discussion on the most searched job titles and the impact to hospitals

MHA's 88th Annual Meeting
2025-01-30 09:00 - 18:00 | Westin Seaport, 425 Summer St, Boston, MA, 02110, United States
This event has concluded.

$449/PP Member

$849/PP Non-Member

EVENT SOLD OUT

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL - Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

The Massachusetts Health & Hospital Association’s Annual Meeting is the premier event for the state’s top healthcare leaders, policymakers, and influencers to convene and discuss the biggest topics facing the provider community.

8:00 a.m. General Registration & Breakfast GENERAL SESSIONS9:30 a.m.Welcome Michael Lauf, President & CEO, Cape Cod Healthcare; Incoming MHA Board ChairSteve Walsh, President & CEO, Massachusetts Health & Hospital Association Annual Healthcare Address Her excellency, Governor Maura Healey

Presentation of William L. Lane Award

2025 Outlook: A Perspective from the Commissioner of Insurance

Michael Caljouw, Commissioner, Division of InsuranceKeynote Speaker: Reshaping How You Lead and Refueling How You Live Sara Ross, Founder & Chief Vitality Officer, BrainAMPED The Payer Perspective º Sarah Iselin, President & CEO, Blue Cross Blue Shield of Massachusetts º Manny Lopes, President & CEO, Fallon Health º Michael Levine, Assistant Secretary for MassHealthº Heather Thiltgen, President, WellSense Health Plan Moderator: Steve Tringale, President, Mass General Brigham Health Plan

12 p.m.: Lunch & Book Signing

12:30 p.m. Awards & RecognitionsStephen J. Hegarty Award Health & Hospital Hero AwardsA Celebration of Case Managers Keynote Speaker: Stop Protecting Yesterday and Step Into Tomorrow Jason Feifer: Editor-in-Chief, Entrepreneur Magazine

2:15 p.m. Break

2:40 p.m.

Recruiting and Retaining a Diverse Workforce º Al Campbell, R.N., President, Winchester Hospital º Kevin Churchwell, M.D., President & CEO, Boston Children’s Hospital º Representative Brandy Fluker-Reid, 12th Suffolk Districtº Freddie Jacobs, Jr., President & CEO, Northeast Retirement Services, LLCModerator: Pratt Wiley, President & CEO, The Partnership, Inc

The CEO Perspective º Abha Agrawal, M.D., President & CEO, Lawrence General Hospital º Peter Banko, President & CEO, Baystate Health º Alastair Bell, M.D., President & CEO, Boston Medical Center Health System º Anne Klibanski, M.D., President & CEO, Mass General Brigham º Allen Smith, M.D., President & CEO, South Shore Health Moderator: Doug Banks, Executive Editor, Boston Business Journal

Closing Remarks Michael Lauf, President & CEO, Cape Cod Healthcare; MHA Board Chair

4:30 p.m.: Reception

Join us as a Sponsor of MHA’s 88th Annual Meeting

This prestigious event will bring together senior executives and leaders from across the healthcare industry to discuss the latest trends, innovations, and challenges facing healthcare today.

As a sponsor, you will gain exceptional visibility among a diverse group of attendees, providing a unique opportunity to showcase your brand and connect with key decision-makers in the industry.

Contact Amy Smalarz for Sponsorship Opportunities

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

Offer a Market Competitive Benefit Package to Attract & Retain Talent With Aon Health and Benefits Consultants
2025-01-22 12:00 - 13:00
This event has concluded.

Jean Patterson and Sheena Singh from Aon, the risk management and insurance broking firm, will present key themes and findings from Aon’s latest Benefits Survey of Hospitals, providing valuable insights as your organization prepares for its benefits strategy season. Now in its nineteenth year, this report offers essential benchmarking and trend information to help hospital executives design and manage their benefits offerings effectively. This year’s survey highlights strategic benefits and well–being priorities, along with tactics to address rising healthcare costs and evolving workforce expectations.

Advancing Care, Enhancing Lives: Peter Banko, President & CEO of Baystate Health
2025-01-15 08:00 - 08:30
This event has concluded.

Watch the one-on-one conversation with Baystate Health’s Peter Banko about his career journey, his first six months with the system, and his vision for the future of healthcare.

Medicare’s New Mandated Transforming Episode Accountability Model
2025-01-08 10:00 - 12:00
This event has concluded.

In August 2024, CMS finalized the Transforming Episode Accountability Model (TEAM), a mandatory episode-based “bundled payment” model. Thirty-eight hospitals in Massachusetts are required to participate in this program, starting just over a year from now. The five-year TEAM model will begin on January 1, 2026, affecting payments for five surgical procedures: lower extremity joint replacement, surgical hip femur fracture treatment, spinal fusion, coronary artery bypass graft, and major bowel procedures. CMS aims to improve the quality of care while reducing Medicare spending for beneficiaries undergoing these high-expenditure, high-volume surgical procedures, which together account for more than 11% of inpatient prospective payment system payments.

The TEAM model shares similarities with previous CMS bundled payments, such as the Comprehensive Care for Joint Replacement Model. Providers will be at risk financially for episodes of care during a hospital inpatient stay or outpatient procedure and for post-discharge services, such as skilled nursing facility stays and follow-up visits. Participants will continue to bill Medicare under the fee-for-service model but will receive risk-adjusted target prices based on episode category and region. Payments will be adjusted for quality performance, determined by historic Medicare episode spending and a 1.5–2% discount factor.

Now is the time for hospitals to understand and prepare for the effects of this program.

During the webinar, MHA’s data partner, DataGen, will:

· Present an overview of the TEAM model.

· Discuss strategies for preparing for TEAM implementation.

· Share resources hospitals can use to begin preparation now.

TEFCA and the Future of Health Data Exchange
2024-12-19 12:00 - 12:45
This event has concluded.

This webinar will describe the Trusted Exchange Framework and Common Agreement (TEFCA) and its implementation. Congress directed the Office of the National Coordinator for Health IT (now the Assistant Secretary for Technology Policy) to collaborate with federal agencies within U.S. Health & Human Services to create a trusted exchange framework, including a common agreement among health information networks nationwide.

The Qualified Health Information Networks in TEFCA work with covered entities, business associates, state agencies, and others to facilitate secure data exchange for various use cases, including treatment, payment, healthcare operations, public health, government benefits determinations, and individual access services. The webinar will cover the structure of TEFCA, its governance, the “rules of the road,” and highlight legal issues relevant to hospitals and other participants.

Enhancing Privacy in the Post-Dobbs Era
2024-12-18 12:00 - 12:45
This event has concluded.

In the wake of the Dobbs decision and the 2024 election, there has been a concerted effort at both the state and federal levels to strengthen privacy protections for patient care and health information in response to the significantly altered legal landscape surrounding reproductive rights. These efforts aim to safeguard sensitive data from unauthorized access and ensure the confidentiality and security of individuals’ medical information. This webinar will examine the current reproductive health privacy landscape, compare states’ varying approaches, and highlight legal issues relevant to hospitals and other stakeholders.

Participants in this webinar will:

1. Understand the current and prospective state and federal regulatory efforts to shield providers and recipients of reproductive health services from out-of-state investigations.

2. Learn about key aspects of the existing rules governing privacy of sensitive health information.

3. Possess the information necessary to assess their own organization’s readiness to ensure compliance with, and support of, patient privacy requirements.

Connecting Care: Digital Equity, Connectivity, and the Future of Telemedicine
2024-12-17 08:00 - 12:30 | MHA Conference Center, 500 District Ave, Burlington, Massachusetts, 01803, United States
Join us for a half-day conference to hear from experts, providers, innovators, and digital equity leaders as we discuss how telehealth technology allows patients to have greater access to care, and what the future holds for hospital care in the home, opportunities for remote patient monitoring, and more.

$ 159 Early Bird Rate$ 179 Regular Rate

REGISTER NOW

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

Agenda

8 – 8:45 a.m.: Breakfast and Registration

8:45 – 9 a.m.: Opening Remarks

Adam Delmolino, Senior Director, Virtual Care & Clinical Affairs, Massachusetts Health & Hospital Association

Carolyne Hannan, Senior Vice President, New England Region, Comcast

9 – 9:45 a.m.: Morning Keynote: Empowering Care: Advancing Digital Equity, Connectivity, and Telemedicine’s Future

Joseph C. Kvedar, M.D., Professor of Dermatology, Harvard Medical School; Senior Advisor, American Telemedicine Association, Co-chair, AMA Digital Medicine Payment Advisory Group

9:45 – 10:30 a.m. The Clinical Perspective: How Telehealth Technology is Addressing the Structural & Social Determinants of Health

Moderator: Adam Delmolino, Senior Director, Virtual Care & Clinical Affairs, Massachusetts Health & Hospital Association

Panelists:

Robert Fields, M.D., Executive Vice President, Chief Clinical Officer, Beth Israel Lahey Health

Michael Lee, M.D., Executive Director, Department of Accountable Care and Clinical Integration, Boston Children’s Hospital

Miguel Mesias, M.D., Coordinator of THRIVE: Closing the Digital Divide, a Digital Equity Program, Boston Medical Center

10:30 – 10:45 a.m. Break

10:45 – 11:30 a.m. Unlocking Access: Resources, Connectivity and Convenience of Innovations in Care for Patients

Moderator: Michael Curry Esq., President & CEO, Massachusetts League of Community Health Centers

Panelists:

Daniel Noyes, President & CEO, Tech Goes Home

Jody Jones, Program Executive, Massachusetts Broadband Institute

Kathy Bisbee, Director, Alliance for Digital Equity, Baystate Health

Stephanie Pearlman, Director, Business Development & Omnichannel Strategy, Comcast

11:30 a.m. – 12:20 p.m. Guiding the Future: Hospital Care at Home and Care in Our Communities

Moderator: Tevin Wooten, Meteorologist, NBC10 Boston

Panelists:

Heather O’Sullivan, APRN, President and COO, Healthcare at Home, Mass General Brigham

Constantinos Michaelidis M.D., Medical Director of Hospital at Home, UMass Memorial Health

Katy O’Connell, Chief Operating Officer, Cape Cod Community Health Center

Emily Hildebrant, Associate Director of Compliance, Duffy Health Center

Abigail Mejia, Community Digital Navigator, Beth Israel Lahey Health

12:20 p.m. Closing Remarks

12:30 p.m. LUNCH

– More speakers being announced soon!

Housing is Healthcare: Housing Policy Overview
2024-12-12 14:00 - 15:00
This event has concluded.

In light of the historic Affordable Homes Act, MHA is partnering with the Massachusetts Association of Community Development Corporations (MACDC) to share an overview of housing as a health-related social need, the legislation’s relevance to the healthcare community, and its effect on patient health. MACDC will lead a discussion on ways that hospitals can support the rollout of the Massachusetts Healthy Homes Program. They will also share information about statewide resources and support for individuals struggling with housing instability, as well as opportunities for partnership between community development corporations and healthcare organizations.

Key Takeaways:

Opportunities for hospitals to support the implementation of the Massachusetts Healthy Homes Program.

Housing support resources for the healthcare community that MACDC and its members can connect hospitals with to assist patients and families.

Overview of the Affordable Homes Act components relevant to the healthcare community, including investments in programs that assist individuals, low-income families, and marginalized communities of color facing housing instability and homelessness.

Overview of the Massachusetts Healthy Homes Program as a key tool to address housing quality and potentially mitigate climate-related sustainability concerns that harm resident health.

The Simple Step Campaign: Designating a Healthcare Agent and Completing a Healthcare Proxy
2024-12-11 12:00 - 13:00
This event has concluded.

Please join the Massachusetts Department of Public Health’s Commissioner Robert Goldstein, Ellen DiPaola from Honoring Choices Massachusetts, and Adam Delmolino from MHA as they outline the Simple Step Campaign. This campaign seeks to encourage residents to take the crucial first step of designating a healthcare agent and completing a healthcare proxy. Learn about the Honoring Choices Healthcare Planning Process and the next steps to engage adults in conversations about healthcare planning, ranging from simple topics to serious illness discussions, with accompanying tools and conversation guides.

The Blue Cross Provider Settlement: What Does it Mean? What Do I Do?
2024-12-10 12:00 - 12:45
This event has concluded.

After 12 years of litigation, antitrust claims against Blue Cross Blue Shield that resulted in hospital underpayments from 2008-24 were recently settled. But the settlement terms are opaque and may represent, for some hospitals, just a fraction of valuable claims. What should you do?

In this webinar join Cy Smith and Bill Schultz, who oversaw the parallel, highly successful Blue Cross litigation on behalf of insurance subscribers. You’ll learn:

The pluses and minuses of “opting out” of the settlement with other hospitals and pursuing a direct claim.

How we got here and what’s in the provider settlement.

How hospital claims are calculated under the settlement.

2024 Annual Women Leaders in Healthcare Conference
2024-12-05 08:00 - 15:00 | Westin Seaport, 425 Summer St, Boston, MA, 02110, United States
This event has concluded.

$275/PP Individual Member

$250/PP Group member 3+

$375/PP Individual Non-Member

$350/PP Group Non-member 3+

SOLD OUT

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

AGENDA

Thursday, December 5th

8:00 – 8:45 a.m. Breakfast and Registration

Vendors: Silver Unicorn Bookstore, Jennifer’s Handmade Soap, Kitchen Sink Candle Co. and Jevela Jewelry [NEW in 2024!]

8:45 – 9:05 a.m.

Welcome!

Valerie Fleishman, Executive Vice President and Chief Innovation Officer, Massachusetts Health & Hospital Association

Christine Schuster, R.N., MBA, President & CEO, Emerson Health, former MHA Board Chair

Andrea Joy Campbell, Massachusetts Attorney General

Emcee Welcome

Courtney Cole, Anchor/Reporter, WBZ-TV, WSBK-TV, CBS News Boston, WBZ.com

9:05 – 10:00am: Success vs. Mastery

Sarah Elizabeth Lewis, Associate Professor of History of Art and Architecture and African and African-American Studies, Harvard University and Author, The Rise: Creativity, the Gift of Failure, and the Search for Mastery

10:00 – 10:30 a.m. BREAK

Sarah Elizabeth Lewis Book Signing & Vendors and Exhibits Open

10:30 – 11 a.m.: Women’s SPOTLIGHT Series: Breaking the Silence: Demystifying Menopause – The Current State, What It Is and Why We Need to Talk About It

Lisa Larkin, M.D., PFounder and CEO of Ms. Medicine; Founder and Executive Director HERMedicine; Immediate Past President of the Menopause Society

11am – 11:55 a.m. Empowering Leadership: Women on Boards – Exploring Opportunities, Challenges, and Paths to Success

Rachel Felix, Senior Vice President, Chief Marketing & Growth Officer, Boston Medical Center, Board Member: New Commonwealth Racial Equity and Social Justice Fund

Shakenna Williams, Executive Director, Center for Women’s Entrepreneurial Leadership, Founder, Black Women’s Entrepreneurial Leadership Program, Babson College

Laurie Pascal, Senior Lecturer, Health Management, Harvard T.H. Chan School of Public Health; Leadership coach, Organizational consultant

Moderator: Elizabeth English, Ed.M., Head of School, The Archer School for Girls

11:55 a.m. – 12 p.m.

Table exercise

12 – 12:45 p.m. Lunch & Networking

Vendors and Exhibits Open

Book signing by afternoon Keynote:

Lisa Feldman Barrett

12:45 – 1:45 p.m. How Emotions are Made: You Have More Control Over Your Emotions Than You Think

Lisa Feldman Barrett Ph.D., University Distinguished Professor of Psychology; Director, Interdisciplinary Affective Science Laboratory, Northeastern University

1:45 – 2:45 p.m. Breaking Barriers: The Triumphs and Trials of Female Executives

Lindsay Jubelt, M.D., Chief Clinical Officer, Optum Health

Bisola Ojikutu, M.D., Executive Director of the Boston Public Health Commission

Corbin Petro, President, Carelon Behavioral Health

Moderator: Alex Drane, CEO and Co-Founder of ARCHANGELS

2:45 p.m. Final Reflections and Closing Remarks

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

Dissecting the CrowdStrike Failure Event: Assuring Readiness for the Inevitable Failure of Complex Systems
2024-11-21 12:00 - 13:00
This event has concluded.

The CrowdStrike Failure Event on July 19, 2024, rendered approximately 8.5 million Windows computers across the world unusable, including 45,000 devices across the Mass General Brigham system. While ambulatory visits and non-essential surgical procedures were cancelled on the first day, Mass General Brigham was back to full operational capacity within 24 hours. It is undeniable that unplanned outages of information systems, whether from cyberattacks or technical malfunctions, will continue to occur and that the consequences of these failures will be felt by patients unless appropriate mitigation and continuity measures are in place.

In this discussion, we will review the successes and opportunities for improvement identified in MGH’s response to the CrowdStrike incident. We will also discuss how healthcare systems can adopt best practices in cybersecurity preparedness, disaster recovery planning, emergency management planning, and business continuity planning to embrace resilience and to reduce the overall impact of future disruptions when complex systems inevitably fail.

Take-aways:

• Understand how trends in healthcare IT systems are increasing vulnerabilities.

• Analyze digital downtime events through the lenses of patient safety and operational continuity.

• Identify critical opportunities for healthcare systems to collaborate among digital, information security, and emergency preparedness leaders to mitigate vulnerabilities and optimize response to downtime events.

The Healthcare Leadership Well-being Summit: Investment, Implementation, and Transformation
2024-11-14 09:00 - 15:00 | MHA Conference Center, 500 District Ave, Burlington, Massachusetts, 01803, United States
This event has concluded.

$229/PP Individual Member

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

Program Description:

The Healthcare Leadership Well-Being Summit is a one-day program designed to equip healthcare leaders with the tools and strategies to address burnout, foster resilience, and cultivate a culture of well-being within their organizations. Through three distinct tracks focused on program implementation, individual resilience, and leadership strategies, participants will gain actionable insights from experts, engage in interactive discussions, and develop personalized plans to create a healthier and more sustainable healthcare workforce.

Learning objectives:

Assess the current state of well-being within your organization, identifying key challenges, opportunities, and areas for improvement.

Develop a well-being program tailored to the specific needs and resources of your organization.

Implement well-being initiatives, including securing buy-in from stakeholders, allocating resources, and managing change processes.

Utilize validated measurement tools and data analysis techniques to assess the impact of well-being programs on staff and organizational outcomes

AGENDA

9 – 9:10 a.m.: Welcome! Healthcare Leadership

Hugh M. Taylor, M.D., President, Massachusetts Medical Society

Steven Defossez, M.D., Vice President, Clinical Integration, Massachusetts Health & Hospital Association

Maureen Logan-Daniels, Director, Wellness & Population Health for Berkshire Health Systems

9:10 – 10:00 a.m.: Morning Keynote: Creating a Manageable Cockpit for Clinicians: Reorienting Systems around Relationships

Christine A. Sinsky, M.D., Vice President, Professional Satisfaction , American Medical Association

10 – 10:45 a.m.: Burnout from the Frontlines: Diverse Perspectives and the Need for Multidisciplinary Solutions

Hear directly from healthcare professionals on the frontlines of the burnout crisis. This panel will delve into the diverse experiences of burnout across roles, specialties, and career stages. Panelists will share insights from their work to improve occupational wellbeing, discuss the unique challenges leaders face, and explore the multi-faceted solutions needed to foster resilience and well-being in the healthcare workforce.

Moderator: Pat Noga, R.N., Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

Panelists:

Karen Keaney, R.N., Chief Nursing Officer & Vice President of Patient Care Services, Winchester Hospital

Susannah G. Rowe, M.D., Boston Medical Center and the Healthcare Professional Well-Being Academic Consortium

Mark Albanese, M.D., Medical Director, Physician Health Services

Greg Salgueiro, R.D., Director of Well-being, Boston Childrens Hospital

10:45 – 11 a.m.: BREAK

11 a.m. – 12 p.m.: Panel Discussion: Measuring What Matters: Data-Driven Approaches to Well-Being

Learn how healthcare leaders are using data to measure and improve well-being in their organizations. This panel will showcase real-world examples of successful initiatives and discuss key metrics and strategies for fostering a culture of well-being.

Moderator: Lee H. Park, M.D., Chief Patient Experience Officer, Mass General Brigham

Panelists:

Jane Fogg, M.D., Physician Director of Organizational Transformation, Physician Satisfaction, American Medical Association

Becka DeSmidt, Project Director, Institute for Healthcare Improvement (IHI)

John Walsh, M.D., Emergency Medicine, South Shore Health

12 – 12:45 p.m.: LUNCH

12:45 – 2 p.m.: Breakout Sessions

Track 1: Workshop for Design, Implementation and Engagement of Well-Being Programs

This track is for those who are or will be designing and implementing well-being programs in organizations. It will be a workshop outlining best practices and how-tos. You will not only learn approaches and processes for design and implementation, but also better understand who the stakeholders are throughout your organization and how to engage them throughout the process for successful implementation of your well-being program.

Sucheta Doshi, M.D., Chief Well-Being Officer,VA Boston Healthcare System

Steven Bird, M.D., Chief Experience Officer, UMass Chan Medical School

Moderator: Maryanne Bombaugh, M.D., Council on Legislation, American Medical Association

Track 2: Individual Resilience and Well-Being Training

This track is for people who are looking for mindfulness and individual resilience training. Topics that will be addressed include moral injury, healing and prevention strategies, and how you can build your own culture of self-care and peer support.

Robin Bouvier, Vice President, Health Transformation & Certified Wellness Program Coordinator, AON

Christine McNulty-Buckley, R.N., Certified MBSR Teacher, UMass Memorial Medical Center

Moderator: Alain Chaoui, M.D., President, Congenial Healthcare

Track 3: Well-Being Champions and Leadership Strategies: It Starts With You

This track is designed for those in leadership positions who not only empower others to be advocates for change but want to be the drivers for change. Topics discussed include how you can empower your leaders for change and support, and how to facilitate the bridges among administrators, clinicians, and all staff across your organization to cultivate a culture of well-being.

Beth Welborn, Employee Experience & Wellbeing Manager, Southcoast Health

Lloyd Fisher, M.D., Chief Medical Information Officer, Optum Massachusetts, Assistant Professor of Pediatrics and Clinical Informatics, UMass Chan Medical School

Moderator: Steven Defossez, M.D., Vice President, Clinical Integration, Massachusetts Health & Hospital Association

2 – 2:15 p.m.: BREAK

2:15 – 3:15 p.m.: Keynote: Where Do We Go From Here? A Call to Action!

Challenging Healthcare Leaders and Decision Makers to Create a More Supportive and Sustainable Environment for Employee Well-Being

Michael Gustafson, M.D., CEO, The Schwartz Center, Former President, UMass Memorial Medical Center

3:15 p.m.: Next Steps

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

2024 Elections Debrief: Implications for Hospitals and Healthcare
2024-11-08 11:00 - 12:00
This webinar has concluded.

A brief recap of key election results, a snapshot of implications for the federal legislative and regulatory agenda, and an overview of how hospitals are affected.

Advancing Health Equity: The Role of Community Health Workers in Hospital Settings
2024-10-29 11:00 - 12:15
This event has concluded.

This webinar will provide an overview of community health workers (CHWs), their scope of practice, and their role in advocating for and empowering patients, as well as strengthening hospital and community linkages that advance health equity. It will be followed by a moderated panel discussion featuring hospital-based CHWs. They will share their experiences, challenges, and recommendations for developing and sustaining the CHW workforce.

For more information about the Massachusetts Association of Community Health Workers (MACHW), check out MHA’s Anchoring Equity blog series. MHA’s Anchoring Equity blog series profiles the work of our members and partners as they advance health equity, diversity, and inclusion in their organizations and communities.

Working with Undue Medical Debt
2024-10-16 12:00 - 12:45
This event has concluded.

Most bad debt now originates from insured patients, particularly in states like Massachusetts. Despite the availability of robust financial assistance programs, many patients do not engage with these resources and subsequently avoid seeking necessary care. Undue Medical Debt is a non-profit organization that uses philanthropic funds to purchase and alleviate medical debt for patients with incomes under 400% of the Federal Poverty Level (FPL).

Providers who collaborate can:

Address a social determinant of health that prevents patients from seeking timely care

Receive payment for dormant bad debt accounts

Gain valuable, confidential insights into the contents of their bad debt accounts

Get valuable, confidential intel about what is in their bad debt.

ASAP Hospital to Home Program and Post-Acute Services
2024-10-15 12:00 - 12:45
This event has concluded.

Join us for an insightful webinar on the ASAP Hospital to Home Program and the comprehensive post-acute services provided by ASAPs for older adults. This event will highlight how the program, funded by the Executive Office of Health and Human Services, fosters collaboration between hospitals and ASAP staff to support seamless transitions from hospital to home.

Key Takeaways:

Understanding the ASAP Hospital to Home Program: Learn about the program’s objectives and how it enhances patient transitions from hospital to home.

Core ASAP Services: Gain insights into the home care services and support provided by ASAPs that help older adults age in place.

Building Effective Partnerships: Discover strategies for creating strong collaborations between hospital teams and ASAP staff to improve patient outcomes.

Innovative Solutions: Explore how this program, funded by the Executive Office of Health and Human Services, is transforming post-acute care and supporting community-based living.

AI Governance in Healthcare: Where Are We and Where Do We Go from Here?
2024-10-10 12:00 - 13:00
This event has concluded.

Join MHA for an insightful webinar with Robinson + Cole on AI in healthcare.

Lawrence General: Purpose and Possibilities, with Abha Agrawal M.D., President & CEO of Lawrence General Hospital
2024-10-10 08:00 - 08:30
This event has concluded.

Watch MHA’s President and CEO, Steve Walsh’s conversation with Dr. Abha Agrawal in the latest Executive Insights series.

Key Provisions of the 2025 IPPS Final Rule
2024-10-09 09:00 - 11:00
This event has concluded.

$129 Member Rate$229 Non-Member Rate

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

VIRTUAL EVENT

Not sure if you can attend virtual events live? Your registration guarantees the link to attend live as well as receiving the recording, slides and materials shared during the event afterwards.

On August 28, 2024, the Centers for Medicare & Medicaid Services (CMS) published the 2025 Medicare Hospital Inpatient Prospective Payment System (IPPS) final rule.

During this virtual program, we’ll discuss the final rule’s key provisions and their impact on hospitals and other providers. Topics to be covered include:

• Rate increases and wage index changes

• New mandatory episodic payment model (Transforming Episode Accountability Model (TEAM))

• Updated quality measure reporting requirements

• Changes to value-based purchasing and Promoting Interoperability programs

• New payments for buffer stocks of essential medicines

• Severity designation of Z-codes for housing inadequacy/instability

• Respiratory disease reporting requirements

If you are experiencing any difficulties with the site or registration, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence, please include the registrant’s name, title, organization, and email for confirmation.

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

Complying with the New Massachusetts Pay Transparency and Pay Data Reporting Law
2024-10-08 12:00 - 12:45
This event has concluded.

This webinar covers the obligations imposed by Massachusetts’ Frances Perkins Workplace Equity Act, including new requirements for employers to include pay-range information in all job postings and creation of a mechanism that may require Massachusetts employers to provide detailed reports to the commonwealth about their employees’ compensation, race, and gender.

Attendees will learn:

How this new law compares to pay transparency.

Pay data reporting laws that other states have adopted in the last few years, and

How employers can go about harmonizing those differing state-level obligations.

Utilization Review & Changing Payer Dynamics AND Understanding CMS Rules and Regulation
2024-10-03 12:00 - 13:30 | MHA Conference Center, 500 District Ave, Burlington, Massachusetts, 01803, United States
THIS EVENT HAS CONCLUDED.

VIRTUAL EVENT

Not sure if you can attend virtual events live? Your registration guarantees the link to attend live as well as receiving the recording, slides and materials shared during the event afterwards.

Discuss post-COVID dynamics affecting both payers and providers

Examine various managed care organization tactics that seek to reduce hospital reimbursement and how to address these tactics to maximize reimbursement.

Identify federal regulation effects on consumers, payers, and providers

NEW from MHA and The Center for Case Management

This series, brought to you by MHA and the Center for Case Management, provides case managers, social workers, and care transitions team members with the opportunity to hone and adopt best-practice strategies that ensure standardized, evidence-based, contemporary practice.

This is part seven of a seven-part series, with four virtual and three in-person events. Interested enrollees can purchase one course, or all seven. For additional information, questions, and registration, please contact MHA’s Sara Ramon.

$99/pp Virtual Events

$199/pp In- Person Events

$694/pp Full Bundle

Email MHA’s Sara Ramon

If you are experiencing any difficulties with the site or registration, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence, please include the registrant’s name, title, organization, and email for confirmation.

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

2024 Healthcare Safety and Violence Prevention Summit
2024-09-17 09:00 - 15:30 | MHA Conference Center, 500 District Ave, Burlington, Massachusetts, 01803, United States
This event has concluded.

Join statewide healthcare safety and violence prevention leaders at MHA’s 3nd annual Healthcare Safety and Violence Prevention Summit. The full day, in-person event in Burlington, Mass.

$199 Member Rate$299 Non-Member Rate

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

If you are experiencing any difficulties with the site or registration, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence, please include the registrant’s name, title, organization, and email for confirmation.

AGENDA

8:30–9:00 a.m. Breakfast and Registration

9:00–9:15 a.m. Opening RemarksPatricia Noga, R.N, Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

Bonnie Michelman, Vice President & Chief Security Officer, Massachusetts General Hospital & Mass General Brigham

9:15–10:00 a.m. Keynote: Safety as a Retention Strategy• Alan Bennett, Associate Principal, Strategic Consulting, Press Ganey

10:00–10:45 a.m. Workplace Violence in Healthcare: Focusing on What’s Most Important• Brendan Riley, Director of Security, Parking and Transportation, Lahey Hospital & Medical Center

10:45–11:00 a.m. Break

11:00–11:45 a.m. Developing and Implementing Comprehensive Violence Prevention Programs: Exemplars

Moderator:• Brendan Riley, Director of Security, Parking and Transportation, Lahey Hospital & Medical Center

Panelists:• Gina Lopez, M.D., Assistant Professor of Emergency Medicine, Medical Director of Workplace Safety, Boston University Chobanian & Avedisian School of Medicine, Boston Medical Center• Kristen Kremer, Director of Ambulatory Performance, Boston Medical Center• Darcy Lichnerowicz, CEO, Southcoast Behavioral Health• Robert Ryan, Director, Security Projects, VPNE Healthcare

11:45 a.m.–12:15 p.m. Evaluating Violence Prevention Efforts and Addressing Biases: Best Practices• Bonnie Michelman, Vice President & Chief Security Officer, Massachusetts General Hospital and Mass General Brigham• Christi Barney, R.N., Vice President, Quality & Patient Safety, Chief Health Equity Officer, Emerson Health

12:15–1:15 p.m. Lunch and Breakout Tables

1:15–2 p.m. Responding to Behavioral Health Emergencies: Why Having a Dedicated Team Matters

• Ambrose Wong, M.D., Associate Professor of Emergency Medicine, Yale Medical School

2–2:45 p.m. Concurrent Breakout Sessions:– A Sea Change: Moving from a Culture of Tolerance to a Culture of ReportingCody Kinnaird, Security Supervisor, Heywood Health

– Managing High-Risk Patients with Electronic FlagsBrian Patel, M.D., Vice President, Medical Affairs & Chief Medical Officer & Quality Officer, Sturdy HealthJudith A Restrepo, M.D., Psychiatrist, Massachusetts General Hospital

– Use of Assessment Tools to Predict and Prevent Violent EventsChris Slocum, R.N., Nursing Professional Practice Specialist, Workplace Violence Program Manager, UMass Memorial Medical CenterAmy Costigan, M.D., Chief of Emergency Medicine, UMass Memorial HealthAlliance-Clinton Hospital

2:45–3:30 p.m. Clinician Role in Preventing ViolenceModerator:• Christi Barney, R.N., V.P., Quality & Patient Safety, Chief Health Equity Officer, Emerson Health

Panelists:• Ailish Wilkie, Director, Patient Safety & Risk Management, Beth Israel Lahey Health Primary Care• Amy Costigan, M.D., Chief of Emergency Medicine, UMass Memorial HealthAlliance-Clinton Hospital• Cosmo Rowell, R.N., Master Instructor, AVADE Training, McLean Hospital

3:30 p.m. Closing Remarks and Adjourn

Patricia Noga, R.N, Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

Christi Barney, R.N., Vice President, Quality & Patient Safety, Chief Health Equity Officer, Emerson Health

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

Medicare Advantage: What’s Around the Corner in 2025
2024-09-12 12:00 - 12:45
This event has concluded.

This webinar will explore the significant changes to Medicare Advantage in 2025 that health care providers need to be aware of. Topics include rate adjustments, access to behavioral health services, and updates to utilization management and appeal processes.

Attendees will learn:

Key changes to Medicare Advantage rates and access to behavioral health services

Updates on utilization management and appeal rights

The policy rationale behind the 2025 changes

MHA Substance Use Disorder & Harm Reduction Conference: Moving from Principles to Practice
2024-09-10 08:30 - 15:30 | MHA Conference Center, 500 District Ave, Burlington, Massachusetts, 01803, United States
This event has concluded.

$199/PP Individual Member Rate

$179/PP Group Member Rate for 3+

$299/PP Individual Non-Member Rate

$279/PP Group Non-Member Rate for 3+

Registration Closed

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

Agenda

Registration

MHA Welcome Comments

Keynote: Reshaping Drug Policy – Decriminalization as Harm ReductionA keynote presentation on the Drug Policy Alliance’s campaign, “Decriminalize Drugs, Invest in Health,” focusing on how decriminalization advances harm reduction principles and health equity for communities most affected by drug use, criminalization, and barriers to care.

Sobering Space for Patients Who Use Stimulants and Overamping ResponseA presentation and Q&A on overamping identification and response in Massachusetts. Justin Alves, R.N., Clinical Nurse Educator, Boston Medical Center

Tara Pacheco, Project Manager – Stimulant Treatment and Recovery Team, High Point Treatment Center

Heather Pietras-Gladu, Program Director, Stimulant Treatment and Recover Team/SUD/Housing Recovery and Support Program, Center for Human Development

Into Light Presentation and Interactive ExhibitAn introduction to Into Light, a national art activism project that seeks to dismantle the stigma surrounding addiction and address misconceptions about the disease.Theresa Clower, Founder & Artist, Into Light Project

Opportunity to View Into Light Exhibit and Break

Reimagining the Detox ModelA moderated panel discussion on the challenges and limitations of detox facilities and considerations for reform.

Moderator: Walae Hayek, Senior Manager, Health Equity, Massachusetts Health & Hospital Association

Sarah Wakeman, M.D., Senior Medical Director for Substance Use Disorder, Mass General Brigham

Avik Chatterjee, M.D., Medical Director, Southampton Street Shelter Clinic

Nalan Ward, M.D., Chief Medical Officer, Behavioral Health, Beth Israel Lahey Health

Improving Emergency Department Access to Medications for Opioid Use Disorder (MOUD)A presentation on MHA’s updated guidelines for MOUD in the ED, followed by Q&A.

Alex Levie, Senior Manager, Regulatory Policy, Massachusetts Health & Hospital Association

Lauren Nentwich, M.D., Vice Chair of Clinical Affairs, Department of Emergency Medicine, Massachusetts General Hospital

Bill Soares, M.D., Director of Harm Reduction Services, Department of Emergency Medicine, Baystate Medical Center

Natalija Farrell, Senior Patient Safety Specialist, Emergency Department, Boston Medical Center

LUNCH BREAK

Continuity of Care Across SettingsA moderated panel discussion on models for medication access in long-term care.Moderator: Jennifer Miller, State Opioid Response Program Manager, Bureau of Substance Addiction ServicesPanelists:

Heidi DiRoberto, Regional Executive Director, Spectrum Health Systems

Jessica Fortier-Goss, Regional Director, Acadia Healthcare, Comprehensive Treatment Centers

Michael Brassard, Regional Director of Operations, BayMark Health Services

Norma B-Mullings, Administrator, Parson’s Hill Rehabilitation & Health Care Center

Sustaining and Expanding Hospital-Based SUD ServicesA series of presentations on programs funded by DPH to support hospital bridge clinics and addiction consult services.Moderator: Sarah Ruiz, Deputy Director for Strategy and Community Health, Bureau of Substance Addiction Services, Department of Public HealthPresenters:

Todd Kerensky, M.D., Medical Director of Addiction Medicine, South Shore Health

Edna Rodriguez, Director of Behavioral Health, Mercy Medical Center

Karrin Weisenthal, M.D, Associate Medical Director, Faster Paths to Treatment, Boston Medical Center

Linkages to CareA moderated panel on the importance of linkages to care from the hospital to the community, highlighting RIZE Massachusetts’ report and grant program.Moderator: Julie Burns, President, RIZE MassachusettsPanelists:

Rich Hollett, Director of Recovery Support Services, Lowell House

Jasmine Irvin, Senior Program Manager for Health Equity, Mass General Program in Substance Use and Addiction Services, Mass General Hospital

Tiffany Nigro, Executive Director, The Pettengill House

Closing Remarks; Adjourn

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.

Leveraging Current Infrastructure: Addressing the Opioid Epidemic at the State Level
2024-08-21 12:00 - 12:30
THIS EVENT HAS CONCLUDED.

Every state in the United States faces a critical challenge with the opioid epidemic. Despite a 10% reduction in fatal overdoses in 2023, the Commonwealth of Massachusetts remains focused on preventing future fatal overdoses. The current public health infrastructure offers unique opportunities for using impactful data to further this work. This webinar will explore how Massachusetts can use its existing health infrastructure to combat opioid misuse, addiction, and associated challenges effectively.

Key Topics Include:

Assessment of the Current Massachusetts Prescription Awareness Tool (MassPAT): Evaluate the efficacy and reach of this critical program in the commonwealth.

Thinking Beyond Prescription Data: Strategies to integrate additional available data sources to inform clinical decision making.

Using Data for Action: Harness data analytics and evidence-based practices to inform decision making and measure the effect of interventions.

Other State Approaches: Learn how other leading states are using existing systems and data to prevent fatal overdoses.

Health Equity & Social Determinants of Health
2024-08-05 12:00 - 13:30
VIRTUAL EVENT

This event has concluded.

Review of SDOH and health equity issues and the role of the case manager and social worker. Includes strategies such as identification, intervention, and “close-the-loop” support to patients and families

NEW from MHA and The Center for Case Management

This series, brought to you by MHA and the Center for Case Management, provides case managers, social workers, and care transitions team members with the opportunity to hone and adopt best-practice strategies that ensure standardized, evidence-based, contemporary practice.

This is part six of a seven-part series, with six virtual and one in-person events. Interested enrollees can purchase one course, or all seven. For additional information, questions, and registration, please contact MHA’s Sara Ramon.

$99/pp Virtual Events

$199/pp In- Person Events

$694/pp Full Bundle

Email MHA’s Sara Ramon

If you are experiencing any difficulties with the site or registration, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence, please include the registrant’s name, title, organization, and email for confirmation.

EVENT CONTACT

REGISTERFAX 781-262-6136

MAIL – Check Payable to MHAMHA Education Department500 District Ave.Burlington, MA 01803-5096

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.
