Patti is a resourceful client advocate and brings 20-plus years of administrative customer service expertise to both the MHA Solutions and the MHA Advocacy teams.

Patti’s current role includes office and calendar management; member, client, and legislative liaison; account management; complex plan administration workflow; and using in-house proprietary software to support the MHA Solutions sales team with vendor management, proposal prep, and various mission-critical responsibilities.

Patti’s diverse background and broad skill makes her the “go to” resource for our teams.  She provides superior customer service to members and clients and continually fosters long-term business relationships with peers, colleagues, legislative contacts, and insurance carriers.

Patti has been with the Massachusetts Health & Hospital Association since July 2013.