Patti is a resourceful client advocate and brings 20+ years of administrative customer service expertise to our team. Patti’s diverse background and broad skill set is the foundation of our growing organization. Patti’s current role includes account management, complex plan administration workflow, technical support using in-house proprietary software and supporting our sales team with vendor management, proposal prep and various mission-critical responsibilities.
Patti is a “go to” resource for our team. Patti provides superior customer service to our clients and continually fosters long-term business relationships with peers, colleagues and insurance carriers.
Patti has been with the Massachusetts Health & Hospital Association since July 2013.