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October 19, 2023 | 8:30 am 3:30 pm

$199  Member Rate
$299   Non-Member Rate

If you are experiencing any difficulties with the site or registration, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence, please include the registrant’s name, title, organization, and email for confirmation.

Join statewide healthcare safety and violence prevention leaders at MHA’s 2nd annual Healthcare Safety and Violence Prevention Summit on Thursday, October 19. The full day, in-person event in Burlington, Mass. will address a number of pressing topics including:

  • Innovations in Safety Technology
  • Models for Crisis Response Teams and Interventions
  • Considerations for Patient Populations with Special Needs
  • Strategies for Protecting the Physical and Psychological Safety of Your Workforce
  • Strategies for Worksite Safety Analysis Strategies from The Joint Commission
  • Breakout Sessions on Relevant Issues

Additionally, the event will offer plenty of time for networking, peer to peer discussions, and opportunities to connect with relevant vendors, with resources to take back to your organizations.


8:30 a.m. Registration, Networking, and Continental Breakfast 

9:00 a.m. Welcome Address 

Patricia Noga, PhD, RN, NEA-BC, FAAN, Vice President, Clinical Affairs, Massachusetts Health & Hospital Association 

Bonnie Michelman, MBA, MS, CPP, CHPA, Vice President, Chief Security Officer, Massachusetts General Hospital & Mass General Brigham 

9:10 a.m. KEYNOTE: Redefining Safety in Healthcare Settings 

Keynote presentation framing patient and provider safety culture within a health equity framework – the politics and ethics of safety and moving towards an equitable community-centered safety culture.  

Ji Seon Song, Assistant Professor of Law, University of California, Irvine School of Law 

9:45 a.m. Piloting Crisis Response and Intervention 

Presentation on models and practices for Behavioral Emergency Response Teams (BERT) and Crisis Response Teams (CRT) 

Moderator: Bonnie Michelman, MBA, MS, CPP, CHPA, Vice President, Chief Security  

Officer, Massachusetts General Hospital & Mass General Brigham 


  • Kelsey Belgrade, Director, Behavioral Health Training & Education, Franciscan’s Children’s Hospital  
  • Rebecca Langlands, MA, LMHC, Behavioral Resource Team 
  • Scott Hemingway, CHPA, Director, Security and Parking, Signature Health  

10:30 a.m. Break and Optional Mindfulness activity (in café) 

Guided by Marlene Boyette, Wellness Coach, Greater Boston Area 

10:50 a.m. Innovations in Security Technology  

Presentation on out-of-state models for patient-provider safety, utilizing data and information technology to build intelligence, utilize data, and implement preventative policies and practices 

Todd Miller, CPP, CHPA System Vice President, Security, SSM Health  

11:50 a.m. Caring for Multi-Dimensional Populations  

A moderated panel discussion on trauma-centered care and managing safety for patients with special needs, including youth and adults with neurodevelopmental needs, chronic illness/disabilities, a history of violence and/or involved with criminal legal system, and geriatric patients with behavioral health needs and/or dementia  

Moderator: Caryn Sullivan, LICSW, Director of Social Work, UMASS Memorial Health 


  • Alison Duncan, MD, Medical Director, BMC Youth Community Behavioral Health Center, Boston Medical Center  
  • Camilla Sutter, Child Life Coordinator, Newton-Wellesley Hospital  
  • Fiona McCaughan, DNP, MS, MBA, RN, NE-BC, Associate Chief Nursing Officer for Inpatient Psychiatry, Cambridge Health Alliance  

12:40 p.m. LUNCH & LEARN: Roundtable Discussions 

Moderated tables will include discussion cards/questions, resources.  

Table Topic Facilitator 
Pediatric Behavioral Health Fiona McCaughan, Cambridge Health Alliance 
Geri Psych/Dementia  Tim Quigley, South Shore Health 
ED Management Strategies  Courtney Almond, Beverly Hospital 
Crisis Response Teams  Violence Prevention Training/Resources  Scott Hemingway, Signature Healthcare 
Post-Incident Staff Supports  Ryan Chenevert & Michelle Blaney, Beverly Hospital 
Laura’s Law Stewart Prue, Mass General Hospital 
Patient & Visitor Code of Conduct Ailish Wilkie, UMass Memorial Medical Center 
Violence Prevention Training & Resources Bonnie Michelman, Mass General Hospital & Mass General Brigham 

1:35 p.m. Psychological and Physical Safety 

Presentation on strategies to improve workforce wellbeing and prevent provider burnout, resources for staff  

Christi Barney, MSN, RN, Vice President, Quality and Patient Safety, Chief Health Equity Officer, Emerson Health  

2:10 p.m. Worksite Safety Analysis  

Overview presentation from the TJC followed by discussion on best practices for risk assessment and mitigation; patient management, and safety surveyors’ risk  

  • James Kendig, MS, CHSP, HEM, Field Director, Surveyor Management and Support, Division of Accreditation & Certification Operations, The Joint Commission 
  • Paul Sarnese, CHPA, MSE, MAS, CAPM, Safety and Security Consultant

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.