Loading Events

October 19 | 8:30 am 3:00 pm

Join statewide healthcare safety and violence prevention leaders at MHA’s 2nd annual Healthcare Safety and Violence Prevention Summit on Thursday, October 19. The full day, in-person event in Burlington, Mass. will address a number of pressing topics including:

  • Innovations in Safety Technology
  • Models for Crisis Response Teams and Interventions
  • Considerations for Patient Populations with Special Needs
  • Strategies for Protecting the Physical and Psychological Safety of Your Workforce
  • Strategies for Worksite Safety Analysis Strategies from The Joint Commission
  • Breakout Sessions on Relevant Issues

Additionally, the event will offer plenty of time for networking, peer to peer discussions, and opportunities to connect with relevant vendors, with resources to take back to your organizations.


8:30 a.m. Registration, Networking, and Continental Breakfast 

9:00 a.m. Welcome Address 

Patricia Noga, PhD, RN, NEA-BC, FAAN, Vice President, Clinical Affairs, Massachusetts Health & Hospital Association 

Bonnie Michelman, MBA, MS, CPP, CHPA, Vice President, Chief Security Officer, Massachusetts General Hospital & Mass General Brigham 

9:10 a.m. KEYNOTE: Redefining Safety in Healthcare Settings 

Keynote presentation framing patient and provider safety culture within a health equity framework – the politics and ethics of safety and moving towards an equitable community-centered safety culture.    

9:45 a.m. Piloting Crisis Response and Intervention 

Presentation on models and practices for Behavioral Emergency Response Teams (BERT) and Crisis Response Teams (CRT) 

Moderator:  Bonnie Michelman, MBA, MS, CPP, CHPA, Vice President, Chief Security Officer, Massachusetts General Hospital & Mass General Brigham 


Kelsey Belgrade, Director, Behavioral Health Training & Education, Franciscan’s Children’s Hospital  

Rebecca Langlands, LMHC, Behavioral Resource Team 

Scott Hemingway, Director, Security and Parking, Signature Health  

10:30 a.m. BREAK  

10:35 a.m. Innovations in Security Technology  

Keynote presentation on out-of-state models for patient-provider safety, utilizing data and information technology to build intelligence and implement preventative policies and practices 

Todd Miller, System Vice President, Security, SSM Health  

11:35 a.m. Caring for Multi-dimensional Populations  

A moderated panel discussion on trauma centered care and managing safety for patients special needs, including youth and adults with neurodevelopmental needs, chronic illness/disabilities, a history of violence and/or involved with criminal legal system, and geriatric patients with behavioral health needs and/or dementia  

Moderator: Caryn Sullivan, LICSW, Director of Social Work, UMASS Memorial Health 


Alison Duncan, MD, Medical Director, BMC Youth Community Behavioral Health Center, Boston Medical Center  

Camilla Sutter, Child Life Coordinator, Newton-Wellesley Hospital  

Fiona McCaughan, RN, Associate Chief Nursing Officer for Inpatient Psychiatry, Cambridge Health Alliance  

12:25 p.m. LUNCH & LEARN: Roundtable Discussions 

Assigned topics to tables with table tents – moderated tables will include discussion cards/questions, resources. Attendees will be invited to join one table of interest. 

Topics will include:  

• Pediatrics – BH and/or state involvement  

• Geri psych/dementia  

• ED management strategies  

• Crisis response teams  

• Violence prevention training/resources  

• Post-incident staff supports  

• Laura’s Law 

• Patient & Family Code of Conduct 

1:25 p.m. Psychological and Physical Safety 

Presentation on strategies to improve workforce wellness and prevent provider burnout, resources for staff  

Christi Barney, Vice President, Quality & Patient Safety & Chief Health Equity Officer, Emerson Health  

1:55 p.m. Mindfulness activity  

2:15 p.m. Worksite Safety Analysis  

Overview presentation from the TJC followed by discussion on best practices for risk assessment and mitigation; patient management, and safety surveyors’ risk  

James Kendig, MS, Field Director, Surveyor Management and Support, Division of Accreditation & Certification Operations, The Joint Commission 

3:15 p.m. Closing Remarks; adjourn  

Cancellation Policy (for in-person events only): Full refunds will be recognized when cancellations occur at least 5 business days prior to an in-person event. Any cancellation notices received after this time will result in $50 administrative fee. To avoid this penalty, you may send someone in your place by forwarding their full name, title and email address to the Director of Healthcare Education, Amy Smalarz at asmalarz@mhalink.org. No shows will be responsible for payment in full.