If you are experiencing any difficulties with the site or registration, please email Sara Ramon at sramon@mhalink.org or Laurie Snelson at lsnelson@mhalink.org for assistance. In your correspondence, please include the registrant's name, title, organization, and email for confirmation.

This year, we will bring together healthcare leaders, security experts, and clinical professionals to share best practices on risk assessment, violence prevention strategies, technology solutions, and staff support systems.

Agenda

8:30 – 9:00 a.m. Breakfast and Registration

9:00 – 9:10 a.m. Opening Remarks

Patricia Noga, R.N., Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

9:10 – 9:30 a.m. Workplace Violence: A Retrospective and Prospective Review

Bonnie Michelman, Former Vice President & Chief Security Officer, Massachusetts General Hospital & Mass General Brigham

9:30 – 10:30 a.m. Keynote: Safe by Design: Leading the Movement Toward Violence-Free Healthcare Through Strategic Risk Management and Cultural Excellence

Jason Stopyra, M.D., Enterprise VP, Public Safety, Advocate Health & Wake Forest University

10:30 – 11:15 a.m. The Clinical Toolkit: Evidence-Based Strategies for Preventing Violence in Complex Cases

Moderator: Christi Barney, R.N., Vice President Quality and Patient Safety, Chief Health Equity Officer, Emerson Hospital

Panelists:

• Kelsey Belgrade, Director, Behavioral Health Training & Education, Franciscan Children’s
• Stephanie Fosbenner, M.D., Medical Director, Inpatient Child Psychiatry Service, Cambridge Health Alliance
• Stacey Larson, Program Manager for Workplace Violence Prevention, VA Bedford Health System
• Caitlyn Nolan, R.N., Nurse Manager, Child Inpatient Psychiatry, Cambridge Health Alliance

11:15 – 11:30 a.m. Break

11:30 a.m. – 12:15 p.m. Using High Fidelity Simulation to Mitigate Workplace Violence and Incivility

• Caroline Ferzoco, R.N., Professional Development Manager, Brigham and Women’s Hospital
• Christine Smith, R.N., Clinical Educator, Brigham and Women’s Hospital
• Diane Tsitos, R.N., Nurse Director, Brigham and Women’s Hospital

12:15 – 1:00 p.m. Lunch and Breakout Tables

1:00 – 1:55 p.m. Concurrent Breakout Sessions:

I. The Ripple Effect: How Addressing Healthcare Incivility Can Improve Patient Safety and Staff Wellbeing

Speakers:

• Diane Regan, R.N., Associate Chief Nursing Officer, Tufts Medicine-Lowell General Hospital
• Patricia Noga, R.N., Vice President, Clinical Affairs, Massachusetts Health & Hospital Association

II. Alert Systems and Action Plans: How Technology and Training Create Safer Healthcare Environments

Speakers:

• Manavi Dhakal, R.N., Associate Chief Nursing Officer, Brockton Behavioral Health Center
• Zachary Rega-Oliveria, Executive Director, Brockton Behavioral Health Center
• Amanda Ford, R.N., Clinical Director, Continuity of Care & Cancer Services, Lowell General Hospital

III. PediBERT: Addressing the Growing Pediatric Behavioral Health Crises in EDs

Speakers:

• Jemima Amankwah, R.N., Nurse Manager, Emergency Mental Health Department, UMass Memorial Children’s Medical Center
• Nicole Brisbois, R.N., Nurse Manager, Pediatric ED, UMass Memorial Children’s Medical Center
• Christopher Slocum, R.N., Nursing Professional Practice Specialist, Workplace Violence Program Manager, UMass Memorial Health

2:00 – 2:45 p.m. Beyond the Incident: Building Effective Follow-Up Systems for Healthcare Violence Prevention and Staff Support

Moderator: Diane Regan R.N., Associate Chief Nursing Officer, Lowell General Hospital

• Amy Kehoe, Manager of Emergency Behavioral Health Services, Tufts Medicine-Lowell General Hospital
• Nick LeClair, Director of Public Safety & Emergency Preparedness, Tufts Medicine-Lowell General Hospital
• Tracie McPadden R.N., Associate Chief Nursing Officer, Tufts Medicine-Lowell General Hospital
• Tyler Michaud, Workplace Violence Prevention Program Manager, Tufts Medicine-Lowell General Hospital

2:45 – 3:30 p.m. Beyond Training: Best Practices for Supporting Healthcare Workers Inside and Outside of the Physical Environment

Moderator: Ralph Nerette, Associate Vice President for Public Safety and Emergency Management, Dana-Farber Cancer Institute

Panelists:

• Liz Boehm, Executive Strategist, Heart of Safety Coalition
• Robert Devlin, Director, Public Safety, Chief of Police, Tufts Medical Center
• Amanda Leone, Social Work Supervisor, Employee Mental Health Program, Brigham Psychiatric Specialties, Brigham and Women’s Hospital

3:30 p.m. Closing Remarks and Adjourn

• Christi Barney, R.N., V.P., Quality & Patient Safety, Chief Health Equity Officer, Emerson Health
• Kim Stevenson, Director, Workforce & Clinical Affairs, Massachusetts Health & Hospital Association