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July 11 | 8:00 am 2:30 pm

$199/PP  Member Rate

$299/PP   Non-Member Rate

$179/PP Group Rate for 3+

FAX 781-262-6136

MAIL –  Check Payable to MHA
MHA Education Department
500 District Ave.
Burlington, MA 01803-5096

MHA Conference Center

500 District Ave
Burlington, Massachusetts 01803 United States


8:30 a.m. Registration and Breakfast

9 a.m. Opening Remarks:

Steve Walsh, President & CEO, Massachusetts Health & Hospital Association

Michael J. Dandorph, President & CEO, Tufts Medicine

9:15 a.m. Brief Address:

Lauren Jones, Secretary, Executive Office of Labor and Workforce Development

9:30 a.m. Keynote:

Patricia Hickey, R.N., Vice President & ACNO Cardiovascular & Critical Care Services,

Boston Children’s Hospital

10:00 a.m. Implementing Healthy Work Environment – Successes and Lessons Learned

Patricia Hickey, R.N.

Jean Connor, R.N., Director Nursing Research, Cardiovascular Critical Care Perioperative,

Boston Children’s Hospital

Terry Hudson-Jeinks, R.N., Senior Vice President of Patient Services and CNO,

Tufts Medical Center

10:30 a.m. Networking Break

10:45 a.m. Panel: Innovative Models for Care Teams to Support the Workforce

Moderator: Nancy Gaden, R.N., Senior Vice President & CNO, Tufts Medical Center


Joanne Fucile, R.N., Vice President, Hospital Operations, ACNO,

Spaulding Hospital for Continuing Medical Care Cambridge

Margaret-Ann Azzaro R.N., Vice President, Patient Care Services & CNO,

Holyoke Medical Center

Puneet Freibott, R.N., System CNO, Beth Israel Lahey Health

11:30 a.m. Strategic Business Partner Spotlight: Recruitment Strategies for the Near Term

Moderator: Valerie Fleishman, Senior Vice President & Chief Innovation Officer,

Massachusetts Health & Hospital Association

Panelists from:




12:00 p.m. Lunch with breakout tables

1 p.m. Nursing Council on Workforce Sustainability Update

Jay Prosser, R.N., Executive Director, Nursing Council for Workforce Sustainability,

ForHealth Consulting At UMass Chan Medical School

1:30 p.m. Successful Models to Build the Future Workforce

Nicholas Berardi, Talent Acquisition Manager, Cape Cod Healthcare Inc.

Lyn Ames R.N., ACNO, Newton-Wellesley Hospital

Cristina Haverty, Assistant Vice President, Workforce Development & Global Engagement, Lasell University

Tracey Weeden, Executive Director, Brockton Behavioral Health Center, Boston Medical Center

3:00 p.m. Closing Remarks and Adjourn