From Policy to Practice: How States Are Advancing Healthcare Apprenticeships Through Strategic Partnerships

This event has concluded. Join healthcare leaders from Massachusetts and across the nation for a comprehensive exploration of apprenticeships as a transformative workforce development strategy in healthcare. This webinar will cover the fundamentals of healthcare apprenticeships, showcase proven models from the perspectives of both healthcare organizations and colleges/universities, and examine successful scaling strategies for both […]

$2.8 Billion BCBS Provider Settlement: What You Don’t Know Will Cost You

This event has concluded. Join MHA and MCAG for a webinar covering closely-monitored developments surrounding the $2.8 billion Blue Cross Blue Shield (BCBS) provider settlement. This landmark case addresses allegations that BCBS plans engaged in anti-competitive practices, leading to reduced reimbursements for healthcare providers. Through our partnership with MCAG, a revenue recovery consulting firm specializing […]

Effectively Transforming Service Options

This event has concluded. In this webinar, two partners at Manatt Health with deep experience in Massachusetts hospital operations and government will discuss how best to navigate service line decisions. Using a real case study, they will discuss how to balance the issues in a proactive and strategic manner to best protect the organization, patients, […]

MHA Workforce Summit 2025

MHA Conference Center 500 District Ave, Burlington, Massachusetts, United States

This event has concluded.  Growing and sustaining the healthcare workforce continues to be one of the highest priorities for MHA and its member organizations. Join colleagues across the healthcare continuum to learn ways to retain and grow your current workforce. AGENDA Agenda 8:30 a.m. Registration and Breakfast 9:00 a.m. Opening Remarks 9:15 a.m. Brief Address: […]

The CMS Age-Friendly Hospital Measure 

This event has concluded. The 2025 CMS Age-Friendly Hospital Measure is a set of guidelines and metrics designed to improve the quality of care for older adults in hospitals. It assesses hospitals on their commitment to providing age-friendly care, focusing on key aspects such as patient goals, medication management, frailty screening, social vulnerability, and age-friendly […]

Telehealth Compliance in Transition: What You Need to Know

This event has concluded. This presentation provides a legal and regulatory overview of the evolving telehealth landscape. It examines the expiration of COVID-era flexibilities, the current status of federal and DEA tele-prescribing rules, and anticipated changes at both federal and state levels. The session concludes with practical compliance considerations for healthcare organizations to mitigate risk […]

Get Paid to Pay: Maximize Rebates & Reduce AP Costs

This event had concluded. If 30–50% of your accounts payable (AP) spend is still going out by check or ACH, you're not just dealing with inefficiencies — you’re leaving serious money on the table. It’s time to modernize your payment strategy and start turning your AP process into a powerful profit center. In this session, […]

Patient and Family Advisory Councils: Uplifting the Patient Voice for CMS Patient Safety Structural Measure Domain 5

This event has concluded. The CMS Patient Safety Structural Measure requires attestation across five critical domains; this webinar focuses on the fifth: Patient & Family Engagement. As the only state mandating Patient and Family Advisory Councils in all hospitals, Massachusetts leads the nation in leveraging these units to enhance patient care and experiences. Join this […]

Transitions of Care: Opportunities and Improvements

This presentation highlights the improvement journey at Cambridge Health Alliance (CHA) in supporting safe transitions of care. The webinar will describe current CHA improvement projects, the best practices of care transitions, and the role of special teams in managing high-risk and low-risk care transitions in both the inpatient and outpatient settings. Learn about:

Leading the Way: UMass Memorial’s Integration of Language Services in Epic

Discover how UMass Memorial Health, the largest not-for-profit health system in Central Massachusetts, is enhancing access to care and increasing efficiency by embedding LanguageLine Certified Interpreters directly into Epic. This integration puts on-demand interpretation inside the charting application clinicians use every day, streamlining workflows and enhancing care for diverse populations—so providers can focus fully on […]

Empowering Employee Wellness: A 20-Year Journey in Integrative Health and Lifestyle Medicine

Discover how Berkshire Health Systems has transformed employee wellness through integrative health programming since 2005. Learn how their holistic approach addresses nutrition, physical activity, stress management, sleep, and social connection to reduce burnout and enhance vitality. We'll share proven strategies and real-world examples—from Blood Pressure 101 classes to weekend group hikes—that demonstrate the effect of […]