Massachusetts Health & Hospital Association

MHA’s Workforce Toolkit

A group of clinicians walking through a hosptial hallway. MHA's Workforce Toolkit logo is overlayed.

The workforce crisis continues to affect healthcare organizations of all types and at every level of employment.

In July 2022, MHA hosted its first-ever Workforce Summit to allow leaders to share the innovative strategies and practices they are using to grow, recruit, and retain healthcare workers across the care continuum in the commonwealth. Leaders from acute, post-acute, and behavioral health settings, as well as the state’s Executive Office of Labor and Workforce Development, discussed the current environment and shared strategies and lessons learned to build, develop, and maintain a strong, purposeful, and diverse workforce.

Building on the success of the event, MHA developed this interactive toolkit to share just a few of the best and emerging practices to address current workforce challenges.

Key sections include: