Massachusetts Health & Hospital Association

MEMBER MOMENTS: Improving Facilities at South Shore, UMass Marlborough

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The new rooms contain LED dimmable lighting and removal of buzzing fluorescent fixtures, soothing ceiling light tiles, sliding panels to cover medical gas equipment, soft furnishings, weighted blankets, calming toys, white noise machines, and noise-cancelling headphones, among other calming features.

South Shore Health recently unveiled its newest Dunkin’ Joyful Space — two pediatric Sensory-Informed Care Rooms at South Shore Hospital. The rooms have been transformed to create a therapeutic environment tailored to children with sensory processing difficulties.

Made possible by a nearly $142,000 grant from the Dunkin’ Joy in Childhood Foundation, the modified rooms are calming, controlled spaces aimed at reducing stress, agitation, and anxiety for patients, particularly those who are neurodivergent or on the autism spectrum.

“This investment reflects our collective belief that patient-centered care extends beyond clinical treatment; it’s about creating an environment where all individuals and families in our community can find comfort, connection, and a sense of belonging during some of their most challenging moments,” said Allen Smith, M.D., president and CEO of South Shore Health. “These new rooms help us continue to fulfill our mission to serve every patient with the highest quality care provided with kindness and compassion.”

UMass Memorial Health has received a $100,000 gift from Main Street Group Foundation, the charitable arm of Main Street Bank, to support the expansion and renovation of the emergency department at UMass Memorial Medical Center – Marlborough Campus.

“This $100,000 gift will help us enhance the emergency department, expanding our capacity and creating a modern care environment that supports timely, high-quality emergency care for our patients,” said Justin Precourt, president of UMass Memorial Medical Center.”

The ED will expand to 23 treatment rooms from the current 13, and will have two dedicated trauma rooms. Construction is expected to be completed in November 2026, with patient care starting in December 2026.