Massachusetts Health & Hospital Association
  • Communication and Resolution Programs: Achieving Accountability and Transparency for CMS Structural Measure Domain 4

    This event has concluded. The CMS Patient Safety Structural Measures require attestation to five domains; this webinar will address the fourth domain, Accountability and Transparency. Massachusetts is at the forefront of implementation and support for Communication and Resolution Programs (CRPs), a key component to meeting this fourth measure. CRPs are also an essential way to […]

  • Joint Commission Stroke Certification Program Overview

    This event has concluded. This webinar will highlight how working with The Joint Commission to achieve stroke certification will help your hospital elevate its performance improvement efforts. Key takeaways include:

  • From Policy to Practice: How States Are Advancing Healthcare Apprenticeships Through Strategic Partnerships

    This event has concluded. Join healthcare leaders from Massachusetts and across the nation for a comprehensive exploration of apprenticeships as a transformative workforce development strategy in healthcare. This webinar will cover the fundamentals of healthcare apprenticeships, showcase proven models from the perspectives of both healthcare organizations and colleges/universities, and examine successful scaling strategies for both […]

  • $2.8 Billion BCBS Provider Settlement: What You Don’t Know Will Cost You

    This event has concluded. Join MHA and MCAG for a webinar covering closely-monitored developments surrounding the $2.8 billion Blue Cross Blue Shield (BCBS) provider settlement. This landmark case addresses allegations that BCBS plans engaged in anti-competitive practices, leading to reduced reimbursements for healthcare providers. Through our partnership with MCAG, a revenue recovery consulting firm specializing […]

  • Effectively Transforming Service Options

    This event has concluded. In this webinar, two partners at Manatt Health with deep experience in Massachusetts hospital operations and government will discuss how best to navigate service line decisions. Using a real case study, they will discuss how to balance the issues in a proactive and strategic manner to best protect the organization, patients, […]

  • Telehealth Compliance in Transition: What You Need to Know

    This event has concluded. This presentation provides a legal and regulatory overview of the evolving telehealth landscape. It examines the expiration of COVID-era flexibilities, the current status of federal and DEA tele-prescribing rules, and anticipated changes at both federal and state levels. The session concludes with practical compliance considerations for healthcare organizations to mitigate risk […]

  • Get Paid to Pay: Maximize Rebates & Reduce AP Costs

    This event had concluded. If 30–50% of your accounts payable (AP) spend is still going out by check or ACH, you're not just dealing with inefficiencies — you’re leaving serious money on the table. It’s time to modernize your payment strategy and start turning your AP process into a powerful profit center. In this session, […]

  • Patient and Family Advisory Councils: Uplifting the Patient Voice for CMS Patient Safety Structural Measure Domain 5

    This event has concluded. The CMS Patient Safety Structural Measure requires attestation across five critical domains; this webinar focuses on the fifth: Patient & Family Engagement. As the only state mandating Patient and Family Advisory Councils in all hospitals, Massachusetts leads the nation in leveraging these units to enhance patient care and experiences. Join this […]

  • Leading the Way: UMass Memorial’s Integration of Language Services in Epic

    Discover how UMass Memorial Health, the largest not-for-profit health system in Central Massachusetts, is enhancing access to care and increasing efficiency by embedding LanguageLine Certified Interpreters directly into Epic. This integration puts on-demand interpretation inside the charting application clinicians use every day, streamlining workflows and enhancing care for diverse populations—so providers can focus fully on […]

  • Apprenticeship Pathways in Healthcare: Attracting, Training, and Retaining Your Workforce

    This presentation will share the information and documents required for your Registered Apprenticeship Program and break down the process involved to kickstart your program from discovery to approval. We will discuss the role and responsibilities of both the employer and the Division of Apprentice Standards and how this partnership can help promote a more sustainable […]

  • Following the Money: What Federal Medicaid Changes Mean for Massachusetts Hospitals

    This event has concluded. Federal Medicaid reforms are reshaping how states finance care—and Massachusetts is no exception. This session will provide a high-level overview of recent federal changes, including the “One Big Beautiful Bill” (H.R. 1) and proposed CMS rules, and explore how these developments intersect with Massachusetts’ hospital assessment program, the Health Safety Net, […]

  • Bringing the Group Peer Support MASStrong Program to Your Community

    This event has concluded.  Learn how the GPS (Group Peer Support) MASStrong program provides group-based, trauma-informed support for healthcare workers across Massachusetts—and how it can be adapted to your community. Explore free resources, including facilitator training with CME/CEU credits, $10,000 in funding to launch GPS in your organization, and access to support groups and materials […]