Lean in Healthcare Certificate Program- Tufts Medical Center

Event Image
Starts October 16, 2020
Virtual Sessions
(8 sessions total)
8:30 AM - 4:30 PM
In Partnership with Tufts Medical Center, Boston, MA

$1999 MHA & GBMP Member Rate
Note: Buy 2 at $1999 and Get 1 Free

$2699 Non-Member Rate
Hospitals are challenged continually to improve quality and reduce costs as they deliver improved care to patients. At the same time, complex processes and equipment and supply issues can frustrate the efficient delivery of care. This course teaches leaders, managers, and staff how to apply real process-improvement and problem-solving techniques in an actual hospital setting. During the current healthcare climate, Lean skills are needed now more than ever.

This intense eight-day virtual course provides participants with hands-on experience learning and applying both the technical science and social science of Lean. The technical science of Lean focuses on learning and applying Lean tools and techniques, while the social science aspect of it focuses on people and organizational development. Both are necessary for an effective Lean implementation.

“Lean thinking/training should be required of all senior leadership in the hospital setting. The ability to improve so many processes, once you understand them, is powerful.”- Anonymous.

A comprehensive 8-day virtual continuous improvement course for healthcare professionals. 

Starting Fridays in October. Class topics to include:

· Friday, October 16: 
Introduction to Lean in Healthcare
· Friday, October 23: 
Creating Stability & Basic Problem-Solving Tools
· Friday, October 30: 
Improving Flow & Creating Pull
 · Friday, November 6: 
Standardized Work & Change Over Reduction
 · Thursday, November 20:
 Quality Improvement
 · Friday, December 4: 
Value Stream Mapping
· Friday, December 11: 
Individual and Team-Based Improvement Systems
· Friday, December 18: 
Management Responsibility

“The Lean classes at Milford were a terrific experience. Our instructors had real-world experience from the manufacturing world using Lean methodology. They educated us on Lean in an easy to understand and fun manner. The instructor showed us how Lean should work in healthcare in practical terms. Our hospital participants were truly impressed with the experience.” -Ed Kelly, President, Milford Regional Medical Center

Who Should Attend
This course is a must for anyone in your hospital or healthcare organization who is seeking to apply lean thinking in their facility by implementing a CI program, new employees at a company already using lean principles who needs to get up to speed, and professionals and staff looking for a comprehensive refresher.

After completing this program, participants will be able to:
· Demonstrate a solid understanding of lean principles
· Learn about the tools that can improve the bottom line
· Determine key improvement opportunities and how to apply the tools
within their own facility

“I have enjoyed and benefited from the class... It is a great combination of in class lecture, group exercises, and individual participation. This is a valuable program. Thank you!”- Anonymous

About the program faculty - GBMP
GBMP is a not-for-profit organization based at UMass Boston who’s sole focus is to help companies become more productive, competitive and profitable through continuous improvement education and hands-on implementation of best practices. GBMP has worked with hundreds of New England companies, including many healthcare organizations, teaching the tools of Lean. GBMP is also the administrator of The Shingo Prize for Operational Excellence in the northeast.

Written cancellations received by October 9, 2020 will be charged a $50 administrative fee. If payment has been received, your registration fee will be refunded minus the $50. Cancellations received after October 9, 2020 will still be charged the full registration fee and if payment has been received, no refunds will be given. To avoid this penalty, you may send a substitute to the program.
FAX 781-262-6136

MAIL -  Check Payable to MHA
MHA Education Department
500 District Ave.
Burlington, MA 01803-5096

“The Lean in Healthcare Certificate Course was the perfect combination of presentation materials, handouts, engaging exercises and hands on examples with which to think Lean. At the end, I had lots of tricks, tools and tips to get started with Lean in my own workplace.”
Joan Menard, Director, Physician Relations, Harrington HealthCare System

”As a new CEO GBMP was instrumental in helping me define True North for the organization and develop an idea system that engaged everybody every day. The early support we received from GBMP helped us improve the quality of care we deliver to our patients, increase caregiver engagement by instituting over 10,000 of their improvement ideas, and substantially improve operating margin."
Eric W. Dickson MD, MHCM, FACEP, President and CEO UMass Memorial Health Care

“The LEAN classes at Milford were a terrific experience. Our instructors had real world experience from the manufacturing world using LEAN methodology. They educated us on LEAN in an easy to understand and fun manner. The instructor showed us how LEAN should work in healthcare in practical terms. Our Hospital participants were truly impressed with the experience.”
Ed Kelly, President, Milford Regional Medical Center