This webinar covers the CMS hospital Conditions of Participation (CoP) that affect emergency and outpatient services departments. Any hospital that accepts Medicare must follow the CMS CoPs.
The webinar will review staffing requirements, provision of services on and off campus, EMTALA, required policies and procedures, training requirements, medical director requirement, and compliance with standards of care. It will also discuss the requirements for restraint and seclusion, grievances, and protocols.
This program will cover the final changes to the outpatient section of the Hospital Improvement Rule that went into effect November 29, 2019. Among changes, hospitals will be required to have a policy and designate which outpatient departments will require an R.N.
• Discuss CMS requirements that the emergency department have specified policies and procedures.
• Describe restraint and seclusion standards that staff must follow.
• Explain what is required if the patient files a grievance.
• Discuss outpatient department standards of practices.
• Describe orders needed for outpatient tests or procedures.
Sue Dill Calloway, President, Patient Safety and Health Care Consulting and Education
Sue Dill Calloway is president of Patient Safety and Healthcare Consulting and Education with a focus on medical legal education, especially Joint Commission and the CMS hospital CoPs regulatory compliance. She also lectures on legal, risk management, and patient safety issues. She was a director for risk management and patient safety for five years for the Doctors Company. Calloway is the past V.P. of Legal Services at a community hospital in addition to being the Privacy Officer and the Compliance Officer. She was a medical malpractice defense attorney for 10 years and has three nursing degrees in addition to a law degree.
Calloway is a well-known lecturer and the first in the country to be a certified professional in CMS. She also teaches the course for the CMS certification program, and is a well-authored expert in the field.